We value your complaints, comments and compliments. They tell us what we are doing wrong, what we could do better and what we are doing right and help us to improve the quality of our services.

• Please use our online comment and complaints form

Alternatively you can:

• Send an email to: ss.comp@trafford.gov.uk
• Call us on 0161 912 4416

You can also write to us at:

Social Services Complaints
Quay West
Trafford Wharf Road
Trafford Park
M17 1HH

Any person receiving or wanting a service from Social Services, their parents or carers.

More information is available in our:

• Adult Social Care Complaints Procedure
• Children's Social Care Complaints Procedure

If you would like some support to help you to say what you want there are Independent Advice and Advocacy Services in the borough.