The Housing Options Service will help you to keep accommodation that is available to you and help you plan your next move if needed. Where this is not possible we will guide you through the homeless process detailed here.

Preventing homelessness plays a major part in the Housing Options Teams work

We can give you advice or take action to help you keep your home and can negotiate on your behalf where needed. We can also give you advice in getting alternative housing if you have to move so that this can be done in a planned way.

Our range of services includes:

• Referral to domestic violence outreach worker
• A scheme to help with deposits to enable access to the privately rented sector
• Help and advice negotiating with private sector landlords
• Referral to debt and other support services
• Specialist advice for offenders
• Help and advice if you are having problems wit your mortgage and face repossession.

What is homelessness?

You are legally classed as being 'homeless' if you fall into one of the categories below. If one of these situations is likely to apply to you within 28 days, then you are classed as being 'threatened with homelessness'.

• You have absolutely nowhere to live in the United Kingdom or elsewhere, which you can legally occupy
• Your family has been forced to split up, as there is nowhere available where you can all live together
• It is not reasonable for you to stay in your home because you would be at risk of violence, abuse or harassment or serious threats of violence
• It is not reasonable for you to stay in your home because of extreme overcrowding, very poor state of repair, serious financial hardship or other special reason
• You have accommodation but can not get into it
• You live in a mobile structure such as a caravan or boat and you have nowhere to park or moor it

In the event of becoming homeless, we will provide help and assistance, and if necessary arrange temporary accommodation for you while you wait to be re-housed. We operate a 24-hour homeless service every day of the year.

If you are homeless or are concerned you may become homeless contact:

Housing Options Service Trafford
Friars Court
Sibson Road
Sale
M33 7SF

Email: host@salford.gov.uk
Telephone: 0161 912 2230

Between 8.30am to 5pm Monday to Friday.

The Service is closed for staff training on Wednesday mornings.

Or outside these hours if you are homeless, contact the Emergency Duty Team, telephone 0161 794 8888.