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Service Delivery Policy
Trafford Council has now produced its Equality and Diversity in Service Delivery Policy to demonstrate its commitment to providing services to local people that respond to the diverse needs of its service users.
As one of the largest providers of a wide range of services for local people in Trafford, the Council is committed to challenging inequality, discrimination and disadvantage. Trafford Council is also committed to achieving the highest standard of service delivery and employment practice.
This Policy complements Trafford Council's Equality and Diversity Employment Policy, and together both policies constitute our Comprehensive Equality Policy. In addition, this Policy is in line with Trafford's Race Equality Scheme, Disability Equality Scheme and Draft Corporate Equality Action Plan.
Equality of opportunity in service delivery is cost effective because it helps the Council to plan and target its services efficiently. Equality in service delivery has to involve consultation with service users about their needs to take full account of the views and expectations of people and involve them in the decision-making processes. The Policy is available via the link below.
Read the full Equality and Diversity in Service Delivery Policy
The policy is also available in a easy read version
The Policy can also be made available in a variety of formats and translations on request.
Who to contact
Equality and Diversity Team
Room 6a
Trafford Town Hall
Talbot Road
Stretford
Manchester
M32 0TH
Email: equalityanddiversity@trafford.gov.uk
Telephone: 0161 912 1379
Fax: 1161 912 1385
Minicom: 0161 912 2102 (x1312)
This page was last reviewed on 12 February 2010
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