There are two ways you can join the library:

• Fill in our online membership form
• Call in at any Trafford Library and fill in a joining form

• You will be given a library card that can be used in any Trafford Library
• You will also be given a PIN. You will be able to login to your borrower account from our online catalogue using your borrower number and PIN

• Under 13 - you can borrow up to 6 books and 4 audio visual (AV) items
• 13 - 18 - you can borrow up to 12 books and 4 AV items
• Adults may borrow up to 12 books and 4 AV items
• You can use your card to book sessions on the People's Network computers at any library, by phone or online. Read more about computer and Internet access in our libraries
• You can use you borrower card and PIN to login to your borrower account

All customers may borrow more at the discretion of staff.

• There is no charge for borrowing books
• There is a charge for borrowing audio-visual items
• Customers with a declared disability will be charged 50% of the current rate for audio-visual loans, except for those with a significant visual impairment who will incur NO charge for talking books

• You can keep books and talking books for three weeks
• You can keep AV items (DVDs, CDs) for one week

Please do not worry if this happens. Inform a member of staff immediately but bear in mind that you may be asked to pay a replacement charge.

What happens if I don't return items on time?

• In most cases, if you do not return items on time, you will have to pay an overdue charge - please see the current list of library charges. If there is a valid reason for returning your books late, e.g. if you have been ill, please let staff know
• If you are a day late with AV items, you will have entered a second charge period and be asked to pay the full hire charge
• Children (under 13) and young people (under 16) do not pay fines on books
• If you don't return items, despite receiving reminders, or fail to pay outstanding fines, your membership will be suspended, pending further action

To avoid having to pay overdue charges please return items on time or renew for a further loan period.

Please contact any library if you lose your library card or if it is stolen or damaged.

• Adults have to pay a charge of £2 to replace their borrower card
• Under 16s are not charged for their first replacement card but there will be a charge of £1 for further replacements
• Please remember that you are responsible for your library card and for any items borrowed. Please do not lend your card to anyone else

If you change you email address, please tell us by completing a change of address notification form.

If you wish to comment on our service, or simply wish to make a suggestion that may improve any of the services that we offer, please complete our online comments form. Alternatively, you can fill in a comments card, usually located near the library counter, and post it in the box provided.