Reservations
How do I reserve items that are in stock?
Items in stock or on order can be reserved free of charge. There are three ways to reserve books and other items:
- Use our Online Catalogue
- Fill in a form in any Trafford Library
- Telephone your Local Library
All requests received are treated as a priority and are dealt with in order of receipt. While we will endeavour to obtain items specifically required by a certain date, this cannot be guaranteed.
Is there a charge?
- Items in stock can be reserved free of charge.
- For items not in stock there is a charge of £2.50. Requested items may be bought or may be borrowed from another library authority.
- If an item is obtained from the British Library there will be an extra charge of £2.00.
- Items obtained from abroad will incur an extra charge of £2.00.
- Requests for photocopies of articles are £2.50 per request plus the photocopying cost; for example an article of 5 photocopied sides would cost £2.75.
Why is there a charge?
The charges above represent a contribution towards the cost of obtaining items which are not in stock in Trafford Libraries. The current full cost of obtaining an item from the British Library is £8.05. The current full cost of obtaining a photocopied article is £4.75.
How will I know when to collect my book from the library?
- You will be sent a letter when your book is ready. If you prefer to receive an email when your book is ready for collection please complete an email notification request form.
Can I request books not in stock in Trafford?
- You can request books and talking books not in stock by completing a request card in any library.
- Requests for talking books can be made by people with a visual impairment.
Unfortunately it is not possible to request AV items, such as CDs or DVDs that are not in stock.
What happens if I return books from other library authorities late?
- If an item is returned late it will incur a charge of 10p per day.
- All renewals and late returns of British Library items will be charged at the rate set by the British Library, a charge of £3.10 per item. If a British Library item is returned late you will also have to pay the charge set by Trafford of 10p per day per item.
What happens if I lose an item belonging to the British Library?
- Any items borrowed from the British Library which are lost will be charged at the rate set by the British Library, a charge of £120.71 per item.
Who to Contact
Email: libraries@trafford.gov.uk
This page was last updated on 31 March 2008
