Items in stock or on order can be reserved free of charge. There are three ways to reserve books and other items:

• Use our online catalogue
• Fill in a form in any Trafford Library
• Telephone your Local Library

All requests received are treated as a priority and are dealt with in order of receipt. While we will endeavour to obtain items specifically required by a certain date, this cannot be guaranteed.

• Items in stock can be reserved free of charge
• For items not in stock there is a charge of £3.00. Requested items may be bought or may be borrowed from another library authority
• If an item is obtained from the British Library there will be an extra charge of £3.50
• Items obtained from abroad will incur an extra charge of £3.50
• Requests for photocopies of articles are £3.00 per request plus the photocopying cost plus an extra charge of £3.50 to obtain them from the British Library

The charges above represent a contribution towards the cost of obtaining items which are not in stock in Trafford Libraries. The current full cost of obtaining an item from the British Library is £9.90. The current full cost of obtaining a photocopied article is £6.40.

You will be sent a letter when your book is ready. If you prefer to receive an email when your book is ready for collection please complete an email notification request form.

You can request books and talking books not in stock by completing a request card in any library.

Requests for talking books can be made by people with a visual impairment.

Unfortunately it is not possible to request AV items, such as CDs or DVDs that are not in stock.

If an item is returned late it will incur a charge of 10p per day.

All renewals and late returns of British Library items will be charged at the rate set by the British Library, a charge of £3.50 per item. If a British Library item is returned late you will also have to pay the charge set by Trafford of 10p per day per item.

Any items borrowed from the British Library which are lost will be charged at the rate set by the British Library, a charge of £133.50 per item.