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Who to contact

Parking Services
Waterside House
Sale Waterside
Sale
M33 7ZF

parking@trafford.gov.uk
0161 912 4433

Opening hours

Monday to Friday, 9am to 5pm

What is RingGo?

RingGo is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. When you park your car in an area featuring the RingGo service, you simply call the number shown on the machines and pay for your parking over the phone.

With RingGo:

  • You no longer need to carry change
  • You don’t have to visit a parking machine and
  • You don’t need to walk back with a parking ticket - Civil Enforcement Officers check which vehicles are parked with RingGo via their handheld units.

How do I register with RingGo?

You can pre-register with RingGo online

Alternatively you can register when you want to park. The number to call is shown on the signs on machines.

If you are parking in Trafford, the number to ring is 0161 634 0340.

When you phone for the first time, you will be asked for:

  • The number plate, colour and make of your vehicle
  • The location code where you are parked. Each area offering RingGo has its own individual location number. Local signs provide this information. In Trafford the zone number around Old Trafford Stadium is 3000.

  • The length of time you want to park
  • Your payment card details

The initial registration process could take a couple of minutes. Future calls to park will be much quicker - usually taking less than a minute.

Parking with RingGo

There are several ways to pay for your parking with RingGo:

  • By calling the phone service
  • By text message
  • By iphone and
  • Through the mobile internet

Details on each are provided below.

Automated phone service

To use the automated phone service, you simply call the telephone number on the signs when you want to park. RingGo will remember you (by recognising your mobile phone number) and ask you to:

  • Confirm the vehicle you want to park
  • Confirm the location you want to park in
  • Say how long you want to park
  • Provide the security code from your credit card

Text to park

You can, alternatively, use the quick and easy RingGo “text to park” option. So for instance, you can send a message with 3000 2h 867 in it to 07786 203 121 to park for 2 hours in the Old Trafford area.

For details on how to set up the service for your particular location please see the myRingGo website.

iPhone users

iPhone users can download a RingGo iPhone application (free of charge), either through their handset, or via the Apple iTunes store. This application locates your nearest RingGo zone, lets you manage your account and allows you to pay for your parking directly through the application.

Internet options

If you have a phone with mobile internet access, you can use the myRingGo site to pay for your parking.

How much does RingGo cost?

There is no charge for registering with RingGo and no charge for the PIN confirmation text when you set up your account.

When you park your vehicle with RingGo, you will pay a 20p convenience charge on top of the match day parking tariff charge of £3 (charged per event). This parking charge will be shown on your monthly credit/debit card statement.

There is also the standard rate call to RingGo – but if you have a mobile phone package which includes free bundled minutes, your call is likely to be included within this.

If you use the RingGo “text to park” option, you will pay for the text message at your agreed operator rate. You will also pay a 10p charge for the text message (which you automatically receive), confirming the details of your parking session.

The RingGo iPhone application is free to download and use. You just pay the parking fee and the RingGo convenience charge, plus any browsing time you use.

Parking session confirmation messages and reminder texts (alerting you when your session is about to run out), cost 10p per message.

Can I get a VAT receipt?

If you need a VAT receipt for your RingGo parking session, you can view and print it online. If you provide us with your email address, you can opt to receive a receipt automatically every time you park.

Old Trafford Football Stadium Location Codes

Each parking area which offers RingGo has its own location code. The location code for the area around Old Trafford is 3000. Local tariff boards also provide this information.