Trafford Council

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Street Lights

The Council is responsible for the design, installation and maintenance of streetlights, traffic signals.

How do I report a problem?

To report problems with street lights, traffic lights, pedestrian crossings or illuminated bollards or to complain about the location of, please use the online form If you are reporting problems with temporary traffic lights, please provide relevant contact details where possible.

In an emergency or out of hours situation please contact our 24 hour call centre on 0161 912 2000 or after 4.30pm 0161 912 2020.

The street light outside my house is out/is faulty

Please use the online form let us know - the more information you can give us the better (ie. light out altogether, going on/off, burning all day, intermittent etc.), include the number of the column - if you cannot see this then please state the exact location or adjacent house no.

How long will it take to repair?

Usually, outages are attended within 7- 10 working days. If there is a problem on the electricity cable feeding the column, notification is sent to the Utility who usually attend within 9 weeks of receiving report.

The door plate at the base of the lamp column has been removed, how soon will you attend?

We will attend within same working day.

The lamp column outside my house is leaning or damaged.

An Inspector will come out to assess the damage and then determine how urgent the job is.

Can the lighting in my street be improved?

All changes including improvement requests will be considered by the Authority and prioritised accordingly.

We take into account age and condition of the existing installation along with the light output. However, all considerations are budget led. Please contact us for more information using the details above.

Who to Contact

Street Lighting Manager
Highways
Carrington Depot
Bridgewater House
Carrington Depot
M41 4WS

Email: access.trafford@trafford.gov.uk
Telephone: 0161 912 2000
Textphone: 0161 912 2102

This page was last updated on 24 September 2008