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Who to contact

Access Trafford
Sale Waterside
Sale
M33 7ZF

access.trafford@trafford.gov.uk
0161 912 2000

About Street Lights

As well as installing new lighting in the borough, we need to make sure that it is maintained.

We will do this with planned maintenance, which includes electrical testing, structural inspections, bulk lamp replacements and cleaning.

Outside of office hours (8:30am - 5pm) please call 0161 912 2020.

What you need to tell us

When reporting a problem, the more information you can give us the better (for example, the light is out altogether, going on/off, burning all day, intermittent etc.).

It would also be helpful if you could include the number of the column - if you cannot see this then please state the exact location or adjacent house number.

How long will it take to repair

Usually, general faults are attended to within 7- 10 working days. If there is a problem on the electricity cable feeding the column, notification is sent to the utility provider who will usually resolve the fault within 9 weeks of receiving our report.

In cases where the door plate at the base of the lamp column has been removed, we will attend to this within the same working day.

Where a lamp column is leaning, an inspector will visit to determine how urgent the job is.

Requesting Changes or Improvements

We will consider all requests for improvements and prioritise those requests accordingly.

When street light improvements are requested, we take into account the age and condition of the existing installation along with the light output.

However, all requests are subject to funds being available. To discuss any street light improvements or requests, please contact us using the details below.