Who to contact

Trading Standards
Quay West
Trafford Wharf Road
Trafford Park
M17 1HH

trading.standards@trafford.gov.uk
0161 912 1377

In this section

Our promise

Trading Standards promote and uphold a fair and safe trading environment for Trafford consumers and businesses through the provision of advice, education and enforcement where necessary.

We will:

  • Respond to requests for services within three working days
  • Mount a rapid response to incidents of Doorstep Crime in progress (for example, where bogus builders are in the process of committing a crime)
  • Give clear written advice to businesses on what they need to do to comply with legal requirements
  • Arrange a home visit at a convenient time for vulnerable consumers or those with limited mobility.

iCAN - Trafford Consumer Alert Network
iCAN is a messaging system intended for anybody living in the community who would like to be made aware of the latest cons and scams. Anyone can become a member of iCAN.

Bogus Callers
What to do if an unexpected caller arrives at your door.

Consumer Advice
Advice and support for consumers.

Under Age Sales
Guidance and support for traders to help you comply with the law.

Weights and Measures
Guidance on complying with the weights and measures laws that affect your business.