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How to contact us

You can contact us:

Online: Report a problem

By phone: 0161 912 2000

By email: access.trafford@trafford.gov.uk

By mobile: Using our free iPhone or Android application

By post: Access Trafford, Sale Waterside, Sale, M33 7ZF

In person: At any of our Customer Contact Centres

Our opening hours are 8am-7pm, Monday to Friday.

Trafford Council Customer Pledge

Our Customer Pledge
Our customer pledge describes our service standards - the levels to which you can expect us to perform to when delivering our services.

Customer contact centres

Customer Contact Centres
Locations, contact details and opening hours for our Customer Contact Centres.

Compliments

Compliments and comments
We work hard to deliver services that work for you. To help us plan for the future, we welcome any compliments or comments you may have.

Complaints

Complaints
We are committed to providing the best possible standard of service. However, if things go wrong find out how you can make a complaint.

Trafford iPhone application

Trafford iPhone & Android application
Access Council services wherever you are using our free applications for iPhone and Android.

Trafford Council email directory

Email directory
Email addresses for specific services within the Council.

Useful telephone numbers

Useful numbers
Useful telephone numbers for specific council services such as Council Tax and Parking.