Payments
Did you know that you can pay for a variety of council services, using any of the payment methods below:
- Online
- At the Post Office or Payzone Outlets
- By Direct Debit
- By Cheque or Postal Order
- Telephone or Internet Banking and over the Counter at a Branch of the Co-operative Bank
Paying Online
You can pay for any of the following services online or over the telephone:
- Council Tax
- Business Rates – Debit Cards only
- Council Issued Invoices
- Social Care Invoices
- Housing Benefit Overpayment
- Council Mortgages
- Parking Penalty Notices
You can use any of the following cards to pay:
Please note that we do not accept American Express, JCB or Diners Club Cards
To prevent unauthorised use of your card, we aim to ensure the highest levels of security and peace of mind whilst using your card online. When you use our payment system you may be asked by your card provider to verify your identity using Verified By Visa or Mastercard SecureCode.
If your card provider is a participant in the scheme you will be asked to enter the security details that you agreed with your provider when you registered your card. Don't worry if you haven't registered yet. You'll have the opportunity to register during the payment process.
If your card provider is not a participant in the scheme, your transaction will simply continue as usual.
Telephone Payments
We also provide an automated telephone payments service for collecting payments for all of the above with the exception of Community Care Services and Housing Advances.
You can access the automated telephone service by calling 0161 912 2564 at any time.
Payments by Post Office - Payzone Outlets
Payments can be made without charge at any Post Office or Payzone outlet, for the following:
- Council Tax – using your Payment Card
- Business Rates – using your Payment Card
- Council Mortgages – using your Payment Card
- Accounts Receivable Invoices – using the Barcode printed on the Invoice
- Social Care Invoices – using the Barcode printed on the Invoice
Find your nearest Payzone Outlet
Order a Post Office Payment Card
What is Payzone?
Payzone is the most convenient way to pay your household bills, top up your mobile phone and make other payments, at your local shops. There are in excess of 30,000 outlets with dedicated Payzone terminals across the UK, all located in newsagents, convenience stores and forecourts, selected for convenient locations, long opening hours and friendly service. Payzone retailers are open early morning, late night, 7 days a week.
By Direct Debit
If you wish to make monthly payments by Direct Debit, please use the appropriate contact number below:
- Council Tax - 0161 912 2220
- Business Rates - 0161 912 2346
- Council Issued Invoices - 0161 912 1887
Switch to Direct Debit
If you choose to pay by Direct Debit, payments will be made automatically and you no longer have to remember to pay each month. You can put behind you the worry of overlooking a payment, perhaps due to illness or being on holiday. We will always give you advance notice of your payments. The Scheme is completely guaranteed by your Bank, please see the Direct Debit Guarantee below for more details.
The Direct Debit Guarantee
This guarantee is offered by all Banks and Building Societies that take part in the Direct Debit scheme. The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society.
If the amounts to be paid or the payment dates change, we will tell you 10 working days before your account is debited or as otherwise agreed.
If we or your Bank or Building Society make a mistake, you are guaranteed a full and immediate refund from your branch of the amount you have paid.
You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.
Payments to Trafford Council by Cheque/Postal Order via the Post
Please address all payments to:
Trafford Council
PO Box 65
Sale
M33 6BY
Cheques/Postal Orders should be payable to Trafford Council
The Billing/Reference/Invoice number should be written on the reverse of the cheque/postal order.
If you require a receipt, a stamped addressed envelope must be sent with your payment.
We will not accept cheques with future dates on them, they will be returned to your bank.
Do not send cash through the post
Telephone, Internet Banking and over the counter payments at the Co-operative Bank plc
You can make a payment direct to the Council’s Bank Account using your Bank’s telephone or Internet Banking Service.
You can also pay at any branch of the Co-operative Bank plc.
When making a payment please quote your Billing/Invoice/Reference number.
Trafford Council's Bank Account details are:
Co-operative Bank plc
PO Box 101
Balloon Street
Manchester
M60 4EP
Account name: TRAFFORD COUNCIL – INCOME A/C
Sort Code: 08-90-00
Account number: 61097890
Please ensure that you quote the appropriate Billing or Invoice or Account Reference that you intend to pay, at the time of payment, as failure to do so, will seriously delay allocation of your payment.
Your payment will take 3 working days to reach us
