Housing Options Service Trafford
All Trafford Council's housing stock has been transferred to Trafford Housing Trust (THT). THT is a Registered Social Landlord (RSL).
Our Housing Options Service Trafford (HOST) offers advice and assistance on housing and housing related issues. The service is free, impartial and confidential.
Interviews are conducted in private interview rooms and where necessary a same sex officer will be available to offer advice. The Housing Options Service is able to offer interpreters and signers and a mini-com service is available. Read our Customer Standards Charter to find out what you can expect when you contact us.
You can contact us by telephone by calling 0161 912 2230 between 8.30am to 5pm Monday to Friday. Alternatively, you may come into the office and talk to someone face to face Monday to Friday 9am to 5pm. We are at Sale Waterside, Sale, M33 7ZF. You can also contact Housing Options Service Trafford via email at firstname.lastname@example.org.
Please note that every Wednesday morning the service is closed for staff training and opens at 1pm.
If outside of these hours you become homeless, contact the Emergency Duty Team by telephoning 0800 218 2000 or 0161 607 1780.
As HOST is a busy service it may be difficult to get through on the phone. If you wish to email the HOST mailbox is checked regularly. All non-urgent enquiries will be responded to within 3 working days.