Coronavirus (COVID-19) updates and advice

New national lockdown measures which affect Trafford

The Government has announced a national lockdown in England from Thursday, November 5.

This will replace the regional three tier / alert system.

The Government’s key message is that people should stay at home, to protect the NHS and save lives.

The national lockdown, which is scheduled to run from November 5 to December 2, means: 

  • You must not leave or be outside of your home except for specific purposes, for example to buy food, attend a medical appointment or take a child to school
  • You must not meet socially indoors with family or friends unless they are part of your household or support bubble. 
  • You cannot meet people in a private garden, unless you live with them or have formed a support bubble with them. 
  • You must not meet people socially, however you can exercise or meet in a public, outdoors space with one other person. 
  • Children under 5, as well as disabled people dependent on round-the-clock care are not counted towards the limit on two people meeting outside. 
  • You must work from home where possible.
  • Schools, colleges and universities will remain open.
  • Parents can still take their children to school, and people can continue existing arrangements for contact between parents and children where they live apart.
  • You should minimise time spent outside your home. When around other people, stay 2 metres apart from anyone not in your household - meaning the people you live with - or your support bubble. Where this is not possible, stay 1 metre apart with extra precautions such as wearing a face covering. 
  • Face coverings are required by law to be worn in many indoor settings, such as shops or places of worship where these remain open, and on public transport.
  • Funerals can continue with a maximum attendance of 30. Weddings and civil partnership ceremonies will not be permitted to take place except where one of those getting married is seriously ill and not expected to recover (‘deathbed wedding’). These weddings are limited to six people.
  • Places of worship will close apart from for the purposes of independent prayer, and service broadcasting and funerals.
  • Overnight stays and holidays away from primary residences will not normally be acceptable.

Businesses that have to close

To reduce social contact, the Government has ordered certain businesses and venues to close or restrict how they provide goods and services. These include:

  • Non-essential retail, such as clothing and homeware stores, vehicle showrooms (other than for rental), betting shops, tailors, tobacco and vape shops, electronic goods and mobile phone shops, and market stalls selling non-essential goods.
  • These venues can continue to be able to operate click-and-collect (where goods are pre-ordered and collected off the premises) and delivery services.
  • Hospitality venues such as cafes, restaurants, pubs, bars and social clubs; with the exception of providing food and drink for takeaway (before 10pm; and not including alcohol), click-and-collect, drive-through or delivery.
  • Accommodation such as hotels, hostels, guest houses and campsites. Except for specific circumstances, such as where these act as someone’s main residence, where they cannot return home, for homeless people, or where it is essential to stay there for work purposes.
  • Leisure and sports facilities such as leisure centres and gyms, swimming pools, tennis and basketball courts, golf courses, fitness and dance studios, climbing walls, archery, driving, and shooting ranges.
  • Entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos, amusement arcades, bingo halls, bowling alleys, skating rinks, go-karting venues, soft play centres and areas, circuses, funfairs, zoos and other animal attractions, water parks, theme parks. Indoor attractions at botanical gardens, heritage homes and landmarks must also close, though outdoor grounds of these premises can stay open.
  • Personal care facilities such as hair, beauty, tanning and nail salons. Tattoo parlours, spas, massage parlours, body and skin piercing services must also close. It is also prohibited to provide these services in other people’s homes.
  • Community centres and halls must close except for a limited number of exempt activities. Libraries can also remain open to provide access to IT and digital services and for the click-and-collect of books.

Businesses that can remain open

The following types of businesses and places can remain open providing they follow Covid-secure guidelines. This includes those providing essential goods or services, including:

  • Essential retail such as food shops, supermarkets, pharmacies, garden centres, hardware stores, building merchants and off-licences.
  • Petrol stations, car repair and MOT services, bicycle shops, and taxi and vehicle hire businesses.
  • Banks, building societies, post offices, loan providers and money transfer businesses.
  • Funeral directors.
  • Launderettes and dry cleaners.
  • Medical and dental services.
  • Vets and pet shops.
  • Agricultural supplies shops.
  • Storage and distribution facilities.
  • Car parks, public toilets and motorway service areas.
  • Outdoor playgrounds.
  • Dog grooming facilities can remain open for the purposes of animal welfare, but not for aesthetic purposes

Businesses and places will also be permitted to be open for a small number of exempt activities, including:

  • Education and training.
  • Childcare purposes.
  • Blood donation and food banks.
  • To provide medical treatment.
  • For elite sports persons (in indoor and outdoor sports facilities), professional dancers and choreographers (in fitness and dance studios).
  • For training and rehearsal without an audience (in theatres and concert halls).
  • For the purposes of professional film and TV filming.

Making your business COVID-secure

The Government has published guidance for businesses to help them trade safely and securely during the pandemic.

Sport and leisure

Except for elite sport, all organised sports activities - including junior sport – will no longer be able to take place.

Remember - ‘Hands. Face. Space.':

  • Hands – wash your hands regularly and for 20 seconds;
  • Face – wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet;
  • Space – stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings or increasing ventilation indoors).


There is high demand for testing at the moment which is causing frustration for people who are struggling to book a test.

Trafford is part of the National Testing Programme so the booking issues are out of our control. 

We know that this is a major cause of concern for those trying to book a test and we have raised the issue at a national level.

In the meantime we would ask anyone who tries to book a test and is unable to do so, or who is offered a location or time which is not convenient, to please wait a few hours and then try again. 

At the moment you should only be booking a test if for you or your family member have coronavirus symptoms which are a high temperature, new continuous cough or a loss/change in sense of smell or taste.

If you have symptoms you must also self-isolate with the members of your household until you have the test results.

For localised coronavirus data, please visit the Trafford Data Lab.

Financial support for residents during self-isolation

From 28 September 2020, you may be entitled to a Test and Trace Support payment of £500. This payment is designed to support you if you are on low income, if you will lose income as a result of self-isolating, and to encourage you to get tested if you have symptoms.

The scheme will last until 31 January 2021.

Financial support for businesses

Trafford Council is now inviting applications from Trafford based businesses that have been affected by local COVID-19 restrictions or the national lockdown.

COVID-19 outbreak management plan

Our outbreak plan sets out how we will prevent and manage outbreaks of COVID-19 across Trafford so that our residents and communities can live safely through the various phases of the pandemic.

It summarises the key roles and responsibilities for controlling COVID-19 in the borough and outlines our local response to the pandemic.

Trafford Community Response

Across the borough of Trafford, a community of charities, businesses, community groups and the Council have all come together to make sure you have the support you need during this challenging time. 

Trafford COVID-19 Facebook Live Q&A 

We were not able to respond to every submitted question during our live Q&A session on October 22, however we have provided answers to the outstanding questions. Please note, these answers were provided prior to the new national 1-month lockdown (5 Nov-2 Dec) announced on Saturday 31 October.

Latest news updates from Trafford Council

Trafford Council is taking action to ensure market is Covid-safe

Trafford Council is taking action to ensure the Government's strict Covid-safety measures are in place at Altrincham Market.

Free online live daily exercise classes for the people of Trafford

Trafford Leisure pledges to continue its popular free, online exercise classes, even when its centres reopen, to give everyone the opportunity to keep moving.

Trafford Council closes gym for failing to close during lockdown

Trafford Council has closed down a gym which broke the new Government coronavirus rules by continuing to stay open.
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Advice and information

Trafford Community Response Line

For help and support with food and medical supplies contact the Trafford Community Response Line on 0300 330 9073.

The line will be open Monday to Friday, 8.30am to 5.30pm

View details of the other community hubs in Greater Manchester 

Read more about the Community Response line

Benefits and Universal Credit

We are receiving a high volume of calls to do with Universal Credit. To help us to keep waiting times down, you can find lots of helpful information on the Government's coronavirus and claiming benefits web page.

Understanding universal credit

Bins and recycling

An increase in cases of coronavirus means we are not able to operate a full waste collection service.

Visit our bins and recycling home page for more information

Advice for businesses

We will be implementing a number of measures to support businesses during this time.

Visit our business home page for more information. 

Children and families

Trafford Directory has useful information for families including advice for families with children or young people with SEND

Visit the Trafford Directory for more information

Council Tax

We have announced our plans on how we will offer further financial support to our working age residents who already get some help towards their Council Tax bill.

Visit the council tax and benefits home page for more information.

Health advice

For most people coronavirus will be a mild infection. Follow government advice to protect the vulnerable and slow the spread of the virus. 

Visit our health advice page for more information 

Housing and homelessness

Our Housing Options Service Trafford (HOST) reception is currently closed. However you can still contact us on 0161 912 2230 (during office hours) and 0161 218 2000 (out of hours).

Visit our housing page for more information

Leisure centres

Move Urmston, Stretford Leisure Centre, Altrincham Leisure Centre and Sale Leisure Centre are now open, as well as Altrincham Golf Club.

Visit the Trafford Leisure website for more information


Trafford's libraries are now reopening - with measures in place to keep everyone safe.

Visit our libraries updates page for more information


There have been changes to parking penalty enquiries.

Visit our parking page for the latest updates

Parks and green spaces

Our parks and green spaces are staying open so you can relax and get some fresh air, while following the government’s social distancing guidance. 

Visit our parks and open spaces page for more information

Play areas and playgrounds

Playgrounds and play areas are now partially reopen.

Visit our parks and open spaces page for more information

Registrars: births, deaths and marriages

Trafford Register Office have re-commenced marriage ceremonies and civil partnership formations. 

Visit our Registrars update page for more information


All children and young people, in all year groups, will return to school and college full time from the beginning of the autumn term.

Visit our school closures page for more information

Testing for coronavirus

Anyone who has symptoms of coronavirus (COVID-19) can get a free test to check if they have the virus. Some people without symptoms can have the test too.

Visit the NHS website for more information

Travel information

Face coverings are required while using public transport in England.  

Visit the TFGM website for more information

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You can translate all of our coronavirus information and advice into 36 of the most widely spoken languages using our 'Browsealoud' function, accessed by clicking on the browsealoud icon at the bottom of every web page.