Coronavirus (COVID-19) updates and advice

Coronavirus rules within Trafford 

The Government has announced the introduction of standardised local coronavirus restrictions, also known as alert levels or tiers The alert levels have been set as ‘medium’, ‘high’, and ‘very high’.

Trafford, along with the rest of Greater Manchester has been moved into Tier 3 -‘very high’ - from Friday 23 October.

It means the following:

  • you must not socialise/mix with anybody you do not live with (unless they are in your support bubble) in any indoor setting including your home, any private garden, restaurants and other entertainment venues
  • a support bubble is where a household with only one adult joins with another household of any size. You can find out more about support bubbles.
  • you must not socialise in a group of more than 6 in an outdoor public space such as a park or beach, the countryside, a public garden or a sports venue
  • pubs and bars must close; they can only remain open where they operate as if they were a restaurant, which means serving substantial meals, like a main lunchtime or evening meal, and they may only serve alcohol as part of such a meal
  • restaurants and pubs that remain open must close at 10pm
  • casinos bingo halls, betting shops, adult gaming centres and soft play areas must close
  • schools and universities remain open
  • places of worship remain open, but household mixing is not permitted
  • weddings and funerals can go ahead with restrictions on the number of attendees; however, wedding receptions are not allowed
  • people should work from home wherever possible
  • exercise classes and organised sport can continue to take place outdoors; these will only be permitted indoors if it is possible for people to avoid mixing with people they do not live with or share a support bubble with; there are exceptions for supervised activities for under-18s, and disability sport
  • you should try to avoid travelling outside the very high alert level area you are in or entering a very high alert level area, other than for things like work, education or youth services, to meet caring responsibilities or if you are travelling through as part of a longer journey
  • you should avoid staying overnight in another part of the UK if you are resident in a very high alert level area, or avoid staying overnight in a very high alert level area if you are resident elsewhere
  • face masks are compulsory when using public transport and visiting certain venues including supermarkets, shopping centres, shops and visitor attractions
  • fines for not wearing masks start at £200 for a first offence

 

Remember to:

  • Wash hands: keep washing your hands regularly 
  • Cover face: wear a face covering in enclosed spaces 
  • Make space: stay at least 2 metres apart - or 1 metre with a face covering or

For full details about the restrictions in Trafford and Greater Manchester

 

Testing

There is high demand for testing at the moment which is causing frustration for people who are struggling to book a test.

Trafford is part of the National Testing Programme so the booking issues are out of our control. 

We know that this is a major cause of concern for those trying to book a test and we have raised the issue at a national level.

In the meantime we would ask anyone who tries to book a test and is unable to do so, or who is offered a location or time which is not convenient, to please wait a few hours and then try again. 

At the moment you should only be booking a test if for you or your family member have coronavirus symptoms which are a high temperature, new continuous cough or a loss/change in sense of smell or taste.

If you have symptoms you must also self-isolate with the members of your household until you have the test results.

Financial support during self-isolation

From 28 September 2020, you may be entitled to a Test and Trace Support payment of £500. This payment is designed to support you if you are on low income, if you will lose income as a result of self-isolating, and to encourage you to get tested if you have symptoms. The scheme will last until 31 January 2021.

Financial Support for Tier 3 Restrictions

No agreement has yet been reached on a support package for businesses that are affected by the new tier restrictions. As soon as the support package becomes known this page will be updated. 

You may be able to get financial help through the existing government schemes.

Making your business COVID-secure

The Government has published guidance for businesses to help them trade safely and securely during the pandemic

COVID-19 outbreak management plan

Our outbreak plan sets out how we will prevent and manage outbreaks of COVID-19 across Trafford so that our residents and communities can live safely through the various phases of the pandemic. It summarises the key roles and responsibilities for controlling COVID-19 in the borough and outlines our local response to the pandemic.

Trafford Community Response

Across the borough of Trafford, a community of charities, businesses, community groups and the Council have all come together to make sure you have the support you need during this challenging time. 

Latest news updates from Trafford Council

Trafford residents and businesses urged to follow new coronavirus restrictions

Description
Health leaders in Trafford are urging residents and businesses to follow the new guidance after the region's coronavirus alert level was moved into 'very high' under Tier 3.
Date:
23/10/2020

Patients in Trafford with an urgent medical need asked to call NHS111 from this autumn

Description
People who need urgent medical attention at Trafford General's Urgent Care Centre or Walk-in Centre will be urged to contact NHS111 before attending the hospital from this autumn.
Date:
21/10/2020

Trafford Council issues Coronavirus fines warning

Description
Trafford Council bosses have warned businesses they are breaking the law by allowing people from different households to socialise together inside pubs, bars and restaurants.
Date:
16/10/2020
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Advice and information

Trafford Community Response Line

For help and support with food and medical supplies contact the Trafford Community Response Line on 0300 330 9073.

The line will be open Monday to Friday, 8.30am to 5.30pm

View details of the other Community Hubs in Greater Manchester 

Read more about the Community Response line

Benefits and Universal Credit

We are receiving a high volume of calls to do with Universal Credit. To help us to keep waiting times down, you can find lots of helpful information on the Government's coronavirus and claiming benefits web page: 

Understanding universal credit

Bins and recycling

An increase in cases of coronavirus means we are not able to operate a full waste collection service.

Visit our Bins and recycling home page for more information

Advice for businesses

We will be implementing a number of measures to support businesses during this time.

Visit our Business home page for more information. 

Children and families

Trafford Directory has useful information for families including advice for families with children or young people with SEND

Visit the Trafford Directory

Council Tax

We have announced our plans on how we will offer further financial support to our working age residents who already get some help towards their Council Tax bill.

Visit the Benefits home page for more information.

Health advice

For most people coronavirus will be a mild infection. Follow government advice to protect the vulnerable and slow the spread of the virus. 

Visit our coronavirus health advice page for more information 

Housing and homelessness

Our Housing Options Service Trafford (HOST) reception is currently closed. However you can still contact us on 0161 912 2230 (during office hours) and 0161 218 2000 (out of hours).

Visit our housing page for more information

Leisure centres

Move Urmston, Stretford Leisure Centre, Altrincham Leisure Centre and Sale Leisure Centre are now open, as well as Altrincham Golf Club.

Visit the Trafford Leisure website for more information

Libraries

Trafford's libraries are now reopening - with measures in place to keep everyone safe.

Visit our Coronavirus updates page for more information

Parking

There have been changes to parking penalty enquiries.

Visit our Parking page for the latest updates

Parks and green spaces

Our parks and green spaces are staying open so you can relax and get some fresh air, while following the government’s social distancing guidance. 

Visit our Parks and open spaces page for more information

Play areas and playgrounds

Playgrounds and play areas are now partially reopen.

Visit our Parks and open spaces page for more information

Registrars: births, deaths and marriages

Trafford Register Office have re-commenced marriage ceremonies and civil partnership formations. 

Visit our Covid-19 Registrars update page for more information

Schools

All children and young people, in all year groups, will return to school and college full time from the beginning of the autumn term.

 Visit our School closures page for more information

Testing for coronavirus

Anyone who has symptoms of coronavirus (COVID-19) can get a free test to check if they have the virus. Some people without symptoms can have the test too.

Visit the NHS website for more information

Travel information

Face coverings are required while using public transport in England.  

Visit the TFGM website for more information