Coronavirus (COVID-19) updates and advice

Trafford Community Response

Across the borough of Trafford, a community of charities, businesses, community groups and the Council have all come together to make sure you have the support you need during this challenging time. 


Latest news updates from Trafford Council

Changes to public access and opening hours at Trafford Town Hall and Sale Waterside

The reception at Trafford Town Hall will be closed to the public and opening hours at Sale Waterside will be reduced from tomorrow (Wednesday April 1) until further notice.

Trafford Council warning over coronavirus scams

Trafford Council Trading Standards officers are urging residents to be aware of a number of scams operating during the coronavirus lockdown.

Takeaways given guidance on keeping customers safe

Trafford Council has called on eateries offering takeaway food to follow government guidance in order to keep their customers safe.
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Council and local services

Trafford Community Response Line

Residents who are self-isolating and need help with shopping, telephone support and food parcels can call the Trafford Community Response Line on 0300 330 9073

The line will be open Monday to Friday, 8.30am to 5.30pm 

Read more about the Community Response line

Benefits and Universal Credit

We are receiving a high volume of calls to do with Universal Credit. To help us to keep waiting times down, you can find lots of helpful information on the Government's coronavirus and claiming benefits web page: 

Understanding universal credit

Bins and recycling

The coronavirus has had an impact on our waste and recycling service which means we are currently operating a reduced bin collection service.

Visit our Bins and recycling home page for more information

Advice for businesses

We will be implementing a number of measures to support businesses during this time.

Visit our Business home page for more information. 

Children and families

Trafford Directory has useful information for families including advice for families with children or young people with SEND

Visit the Trafford Directory

Council Tax

We have announced our plans on how we will offer further financial support to our working age residents who already get some help towards their Council Tax bill.

Visit the Benefits home page for more information.

Health advice

For most people coronavirus will be a mild infection. Follow government advice to protect the vulnerable and slow the spread of the virus. 

Visit our coronavirus health advice page for more information 

Housing and homelessness

Our Housing Options Service Trafford (HOST) reception is currently closed. However you can still contact us on 0161 912 2230 (during office hours) and 0161 218 2000 (out of hours).

Visit our Housing page for more information


In light of the current situation, and following Government advice, we have closed all of our libraries across the Borough. 

Visit our libraries home page for more information


There have been changes to parking penalty enquiries and also free parking for NHS staff and social workers

Visit our Parking page for the latest updates

Parks and green spaces

Our parks and green spaces are staying open so you can relax and get some fresh air, while following the government’s social distancing guidance. 

Visit our Parks and open spaces page for more information

Registrars: births, deaths and marriages

In order to minimise face-to-face contact and group meetings, which will help to prevent the spread of coronavirus, some services will need to be delivered differently.  

Visit our Covid-19 Registrars update page for more information


All schools, colleges and early years settings are temporarily closed to everyone but the children of key workers and vulnerable children.

 Visit our School closures page for more information

Travel information

The Government is advising against non-essential use of public transport and for people to vary travel times to avoid rush hour.

Visit the TFGM website for more information

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