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We are committed to providing the best possible standard of service. However, we realise that sometimes things can go wrong and that is the time you want to be able to contact us to put things right.
Members of the Council, and of Parish / Town Councils, are required to follow a statutory Code of Conduct. If you feel that a member has acted in breach of this Code, you may submit a complaint.
Information and advice should you wish to make a complaint about our Social Services.
If you have a complaint you can telephone, write or email the manager of your allocated social worker or personal advisor and explain why you want to make a complaint.
Information and advice should you wish to make a complaint about services not directly under the control of the Council.