First Response privacy notice

Our core data protection obligations and commitments are set out in the Council’s primary privacy notice.

This notice provides additional privacy information for Children’s and Families First Response, including Early Help & Social Care Referrals and Assessments, Children in Need, Safeguarding and Looked After Children. It describes how we collect, use and share personal information about you in relation to this service. It also describes why we require your data, and the legal basis on which we do this.

This privacy notice should be read together with our primary privacy notice, which provides further information.


We are collecting your data for the purpose of safeguarding children

Categories of personal data

In order to carry out our obligations, we may collect and obtain:

Personal data

  • contact details; including name, address, email address, telephone number, etc.
  • date of birth
  • proof of identity
  • information about your family
  • social and personal circumstances
  • financial details for purposes of receiving or making payments
  • housing information relating your council tenancy

Special category data

We may also collect special category of personal data that may include:

  • physical or mental health details
  • racial or ethnic origin
  • gender and sexual orientation
  • offences (including alleged offences)
  • religious
  • criminal proceedings, outcomes and sentences

Legal basis for processing

Most information collected within Children’s Services is done so to provide services in accordance with specific legal duties or in order to deliver our public tasks. The lawful bases to process your personal data bases under the UK GDPR are:

  • Article 6(1) (c) processing is necessary for compliance with a legal obligation to which the controller is subject. Our legal obligations are pursuant to the Children Act 1989 (sections 17 and 47) and Article 8 of the Human Rights Act 1998.
  • Article 6(1) (e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Per Data Protection Act 2018 schedule 3, part 3 para 18; Working Together to Safeguard Children statutory guidance July 2018; and,
  • For the purposes of special category data, Article 9(2) (g) processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.

Where the information we are collecting is additional to these obligations we will ask for your consent (pursuant to Article 6(1) (a) GDPR and in the case of special category personal data Article 9(2)(a) GDPR).

Consequences if information is not provided

If you do not provide certain information when requested, we may not be able to provide the service to you or we may be prevented from complying with our legal obligations.

Information sharing / recipients

We may share personal information about you with the following types of organisations where it is necessary to comply with a legal obligation, such as safeguarding a child, or where you have consented to sharing. Only the minimum data required for the purpose will be shared:

  • Health,
  • Housing Services and Providers,
  • Police and Fire Services,
  • Domestic Abuse Services,
  • Substance Misuse Services,
  • Young Peoples Services,
  • Health Visiting and School Nursing Services,
  • Education Services,
  • the Department for Work & Pensions,
  • the Department for Communities & Local Government,
  • Public Health and the Families Health & Wellbeing Consortium
  • the Department for Education (DfE)
  • the National Health Service (NHS)
  • Public Health Services

As well as information collected directly from you, we may also obtain or receive information from the departments and organisation listed above as well as members of the public.

Automated decisions

For this service all the decisions we make about you involve human intervention

Data retention / criteria

Our Corporate Retention Schedule outlines how long we retain certain types of information. How long we keep it will vary according to the services you are involved with and the lawful basis for processing within those services.

For further information on how long we retain your data in accordance with retention guidelines, please contact

Rights of individuals

Information about:

  • exercising your rights
  • contacting our Data Protection Officer
  • raising a concern with us, or
  • making a complaint to the Information Commissioner

is accessible in our guide on exercising your rights, found on the Council’s data protection internet page

If you wish to complain to the Information Commissioner the contact details are:

Information Commissioner's Office,
Wycliffe House Water Lane,
Cheshire SK9 5AF

Updates (notice)

We may update or revise this Privacy Notice at any time so please refer to the version published on our website for the most up to date details.