Travel Co-Ordination Unit Privacy Notice

Our core data protection obligations and commitments are set out in the Council’s primary privacy notice.

This notice provides additional privacy information for:

  • Parents and carers of children and young people with special education needs and disability who receive travel assistance support from Trafford Travel Co-ordination Unit


We collect, or obtain your personal information for the following purposes:

  • To determine eligibility for travel assistance
  • To ensure the correct travel assistance solution is in place
  • To ensure the safety of all children and young people receiving travel assistance
  • To be able to contact you to confirm eligibility
  • To be able to contact you in case of an emergency
  • To be able to contact you to confirm travel arrangements

Categories of personal data

In order to carry out these purposes we may collect and obtain:

  • pupil name
  • date of birth
  • home addresses
  • parent/carer contact details
  • emergency contact details
  • information regarding pupil’s physical or mental health conditions
  • parent/carers financial information (in some circumstances)

Legal basis for processing

The legal basis for processing your personal information is:  

  •  Sections 508A, 508B, 508C, 509AD and 508F of the Education Act 2011

Consequences if information is not provided

If you fail to provide certain information when requested:

  • we may not be able to assist in pupil travel needs
  • we may be prevented from complying with our legal obligations (if you fail to inform us of a change in circumstances such as a change of wheelchair).

Information sharing/recipients

We may share personal information about you with the following types of organisations:

  • Social services
  • Police
  • School

As well as information collected directly from you, we also obtain or receive information from:

  • Schools in relation to behaviour support plans, attendance figures, suitability for travel assistance training
  • Early Health Care(EHC) Assessment Team in relation to EHC plans
  • Social Services in relation to any social care requirements
  • TfGM regarding concessionary bus passes
  • Revenues and Benefits in relation to non-payment of fees
  • Legal in relation to tribunal cases
  • Parents or members of the public
  • Passenger assistants and contractors

Automated Decisions

For this service all the decisions we do not make about you involve human intervention.

Data retention/criteria 

Our Corporate Retention Schedule outlines how long we retain certain types of information. For further information on how long we retain your data in accordance with retention guidelines, please contact

Rights of individuals

Information about:

Updates (notice)

We may update or revise this Privacy Notice at any time so please refer back to this page for the most up-to-date version.


This page was last modified: Thursday 28 May 2020 09:35