Business rates - Contact us Online contact form Couldn't find what you were looking for on our web pages? You can use our online form to submit an enquiry. Provide give us as much information as possible so that we can quickly answer your query, in addition to uploading any associated documents you feel are relevant to your query. Before you start Before you start to complete the form, make sure you have the following: Your business rates billing number - this can be found in the top right hand corner of your bill. It's a six digit number The address of the property you are paying for Submit a general enquiry Other contacts If you don't have a business rates account but have a query, email our business rates team.