Council Tax - contact us

Get in touch

If you couldn't find what you were looking for on our Council Tax web pages you can use our Council Tax General Enquiry form to submit an enquiry. You can also use this to access our other online forms to tell us about:

  • a move in or out of an address
  • a change in your payment method including signing up to pay by Direct Debit or telling us about a change to your bank details if you already pay by Direct Debit
  • a change to your circumstances which means you are no longer entitled to Single Person Discount or need to claim Single Person Discount

You can also sign up to OpenPortal, the online facility that allows you to view details about your Council Tax account (and Housing Benefit/Council Tax Support claim if you have one) and request copies of your Council Tax bill.

If you just want to submit a general enquiry then provide as much information as possible so that we can quickly answer your query, in addition to uploading any associated documents you feel are relevant to your query.

Before you start

Before you start to complete the form, make sure you have the following:

  • Your Council Tax account reference number - this can be found in the top right hand corner of your bill. It's an eight digit number and begins with a 4.
  • The address of the property you are paying for

General Enquiry form

If you don't have a Council Tax account

If you don't have a Council Tax account already but have a query relating to Council Tax (if you are new to the Trafford area you can use the links on the General Enquiry form to tell us about your move in to your new address), you can contact Access Trafford on 0161 912 2220.