Just Bee are expanding their Fulfilment Team.
As one of The Sunday Times 100 fastest-growing companies in 2026, Just Bee are seeking a reliable and hard-working Fulfilment Supervisor to provide hands-on support at the heart of our fulfilment centre.
You will be responsible for managing the fulfilment team, ensuring orders are packed, processed, and dispatched accurately and on time while maintaining the highest standards of quality, efficiency, and customer service. Working closely with the Operations Manager, you'll oversee daily workflows, allocate resources, monitor performance, and drive continuous improvement across the department.
This is a hands-on leadership role, requiring a proactive approach to problem-solving, team development, and operational excellence. You'll take ownership of fulfilment performance, stock control, quality assurance, and health and safety, ensuring targets are consistently met in a fast-paced environment.
If you're an organised and driven leader looking to make a real impact within a rapidly growing business, they would love to hear from you.
Key responsibilities
- Lead the day-to-day operations of the fulfilment centre, ensuring orders are packed, processed, and dispatched accurately and on time
- Manage daily workloads and allocate tasks effectively across the team
- Ensure all 2nd Class mail is dispatched by 2pm and all 1st Class mail by 3pm
- Monitor team performance, productivity, and accuracy against operational targets
- Conduct quality control checks and implement corrective actions where required
- Maintain accurate stock levels and oversee stock control processes
- Manage relationships with third-party couriers and resolve any logistics or service issues
- Ensure compliance with QMS procedures and lead audit activities
- Support promotional campaigns and seasonal fulfilment activity
- Maintain a safe, organised, and efficient fulfilment centre environment
Team leadership
- Lead, motivate, and support the fulfilment team to achieve daily and weekly targets
- Provide training, coaching, and performance feedback to team members
- Act as the first point of escalation for operational and personnel issues
- Work closely with the Operations Manager to identify opportunities for continuous improvement and increased efficiency
- Take ownership of fulfilment performance, service levels, and operational reporting
About you
- Previous experience at a supervisor level within a fulfilment, warehouse, logistics, or operations environment
- Proven ability to lead teams and manage workloads in a fast-paced setting
- Strong attention to detail and commitment to operational excellence
- Excellent communication and problem-solving skills
- Experience managing third-party courier relationships and fulfilment processes
- Comfortable using fulfilment and inventory management systems
- Proactive, organised, and accountable, with a hands-on leadership style
- Comfortable lifting to 13kg
- Able to work on your feet for long periods and carry out the physical demands of a fast-paced fulfilment environment
Working hours and conditions
- Monday to Friday, 4pm to 12pm (Midnight)
- 6-month fixed-term contract
- Ad-hoc overtime may be required by agreement
- Minimum three weeks' notice required for holiday requests
- No holidays in November or the first half of December without prior approval
Performance
Everyone in the team is accountable for clear weekly targets, reviewed at team meetings. As a supervisor, you will be expected to communicate key shift information effectively to management to ensure smooth day-to-day performance.
What Just Bee offers
- Competitive salary - between £15 to £16 per hour based on experience and shift patterns
- A supportive and close-knit operations team
- Full on-site training and induction into our QMS procedures
- On-site parking
- Company pension
How to apply
Send your CV to mollyh@justbeehoney.co.uk.
Just Bee is an equal opportunities employer. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, email buzz@justbeehoney.co.uk