Free or Discounted Connectivity

With the cost of living crisis and hikes in broadband prices increasing household bills, there has never been a more crucial time to try to reduce monthly outgoings. To most families, a reliable, fast broadband connection is just as essential as almost every other household utility. Having broadband at home is necessary for staying in touch with family and friends, online shopping, job searching, accessing online learning and more.

Residents receiving financial support may be eligible for more affordable deals, known as ‘social tariffs’ which allow low-income families to access the same opportunities online as others. Here you can find some of the support packages available. 

Social Broadband Tariffs

  • Ofcom offer a good summary of current, cheaper broadband and phone packages.  
  • MoneySavingExpert also offers further information on cheaper broadband and phone packages. 

Free internet for jobseekers

Jobseekers on Universal Credit can benefit from free internet connection thanks to Broadband for Jobseekers, a partnership between TalkTalk and DWP. Eligible customers will receive access to an uncapped superfast broadband connection, provided free of cost for six months with no contract or credit checks involved. At the end of the six-month period, customers can roll onto a TalkTalk contract or cancel the service at no additional cost. 

If you are currently claiming Universal Credit via the jobcentre, speak to your Job Coach about accessing this product. 

Join the Greater Manchester Databank

The Greater Manchester Databank is a 'food bank for connectivity data’, helping thousands of vulnerable people to get connected by giving community groups and charities access to free data. The Databank allows organisations to provide free SIMS and mobile data (as well as talk minutes and texts) to residents in need via Good Things Foundation’s network of local community partners. The Databank has enough data to help 500,000 people nationally donated by Virgin Media O2, Vodafone and Three.

By signing your organisation up to the National Databank, you can help support Greater Manchester residents on low incomes from becoming at further disadvantage by being unable to access the opportunities digital access brings. The offer is suitable for community organisations and charities that directly support people experiencing data poverty. This allows them to reach the people who would most benefit from access to free data and supports them to activate and begin using the data.   

Organisations need to sign up to be a member of the Online Centres Network and will then be asked to complete a short application form to join the National Databank. 

Find out more about the National Databank and how to apply.

How to receive support through the Greater Manchester Databank

All Trafford and Greater Manchester residents can enter their postcode into the Databank Map produced by O2 to find their nearest databank.