Council Tax support

Council Tax Support provides help for people on low incomes with their Council Tax bill. The amount of Council Tax Support you will be entitled to, is based on your individual circumstances, such as the money and earnings you are receiving, savings and capital and family circumstances.    

How to claim

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If you want to make a new claim for Council Tax Support then simply fill in an online claim form.

Apply online for Council Tax support

Evidence you need to support your claim

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When you complete your online claim form, you may need to provide evidence of your identity, earnings, and housing costs.

How it works

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We work out how much you are entitled to by looking at:

  • your family circumstances
  • the money you have coming in
  • if you are in receipt of Universal Credit and pay childcare costs
  • any benefits you get
  • any savings you have
  • the amount of your Council Tax bill

Appeals and reviews

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If you disagree with a decision we have made about your Council Tax Support claim, you can complete an online form asking us to review our decision.

Request a review or appeal

Trafford Benefits Advice Service

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Help and advice with:

  • Income Support  
  • Housing Benefit     
  • Council Tax Support  
  • Disability Living Allowance  
  • Personal Independence Payment  
  • Attendance Allowance  
  • Tax Credits  
  • Job Seekers Allowance  
  • Carers Allowance  
  • Pension Credit  
  • Employment Support Allowance  
  • Universal Credit

Call us for advice 0161 912 2735 Monday to Thursday 9.30 am – 12.30 pm, or email


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  • Urmston Library - Thursday pm
  • Altrincham Library - Thursday am
  • Partington and Carrington Healthy Living Centre - Monday pm
  • Stretford Library - Wednesday am
  • Sale Waterside - Tuesday am