Changes in your circumstances

Cancelling or changing a discount or exemption

If your bill shows that we have given you a discount and your circumstances change, you must inform us immediately. You must tell us about the change within 21 days or we may charge you a £70 penalty.

Changes you must tell us about

Some of the changes you must tell us about are:

Changing address

If you have been paying Council Tax for a property in Trafford, and have moved house (or are about to move), you are legally obliged to inform the Council of a change of address within 21 days of the date of your move.

Someone has moved into or out of your household

If you are no longer entitled to the 25% Single Person Discount because someone has moved in with you and their name needs to be added to the Council Tax bill then complete the Single Person Discount form. You should also use the Single Person Discount form if someone has moved out of your property and you are now the sole adult (aged 18 or over) in the property.

If someone has moved into or out of your property but they are not liable for Council Tax, for example, a son or daughter has moved out of their parent's house, then please inform us using our contact us form.

Change of name

Please notify us about any name changes by completing the change of name notification form.

Someone in your household dies

Please let the Registrars Office know if someone if your household has died.  They will notify us on your behalf.

People aged 18 or over who leave school, college or university

Please inform us if a member of your household who is 18 or over has left school, college or university via our contact us form.

Need further help?

If you have been unable to find the assistance you require on this page then please use our contact us form form to get in touch.

What happens next?

Once you have informed us about the changes, we will take the necessary action and send you a revised bill. 

Data protection

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.