Council Tax

 Coronavirus (Covid-19) update - Council Tax payments and recovery

If you are struggling to pay your Council Tax, there is support available from the Council and from other agencies. You can find out about financial support available on our benefits home page. You should also:

  • Make sure that you have claimed all of the benefits that you are entitled to. For working age families this is Universal Credit from the DWP and Council Tax Support from the Council. 
  • Get in touch with us straight away using our contact us form so that we can make sure you are getting all of the support that you are entitled to.
  • We might be able to arrange an alternative payment plan for your Council Tax due in 2020/21. 
  • We also have a dedicated caseworker service, who can offer you information and advice on a range of welfare benefits and budgeting support. Please complete our caseworker contact form.
  • If you would like to check you Council Tax account balance, you can register for an online account.

We appreciate that this is a difficult time for many of our residents and that the Coronavirus (Covid-19) is having a significant impact on our economy and services. We would encourage everyone to contact us if you are experiencing difficulty paying so we can offer support and advice.

Due to the high volume of calls that our call centre is experiencing, we recommend that you fill in our contact us form for a speedy response.  To apply for Council tax support please complete our application form

View your account online

OpenPortal lets you view details of your Council Tax account securely online. 

Property bands

Check your property band and the amount of Council Tax payable.

How to pay

Find out the many different ways you can pay your Council Tax bill.

Pay by Direct Debit

Direct Debit is the most convenient way to pay your Council Tax every month.

Council Tax Reviews

 

If you have received a letter or email about a review of your Council Tax you can fill the form out here.

Change of Address

If you are moving into Trafford, out of Trafford or within Trafford please complete our online form.

Changes in your Circumstances

What to do if your circumstances change.

Forms and leaflets

Download useful forms and information leaflets.

Reducing your bill

Find out whether you qualify for any discounts, reliefs or support. 

 

Online Services

Register for our online services.

Payment difficulties

What to do if you are finding it difficult to pay your Council Tax bill. 

Fraud Investigation

What to do if you suspect someone is claiming a discount or an exemption fraudulently

Empty Home Premium

Find out more about the changes to Council Tax on a long term empty property.