Council Tax

Paying your Council Tax and how to get support

Council Tax payments and recovery

If you are struggling to pay your Council Tax, there is support available from the Council and from other agencies. You can find out about financial support available on our benefits home page. You should also:

  • Make sure that you have claimed all of the benefits that you are entitled to. For working age families this is Universal Credit from the DWP and Council Tax Support from the Council. 
  • Please visit our Change in Circumstances page to make sure you are getting all of the support you are entitled to.
  • We also have a dedicated caseworker service, who can offer you information and advice on a range of welfare benefits and budgeting support. Please complete our caseworker contact form.
  • If you would like to check your Council Tax account balance, you can register for an online account.

We appreciate that this is a difficult time for many of our residents and the current financial crisis is having a significant impact on our economy and services. We would encourage everyone to contact us if you are experiencing difficulty paying so we can offer support and advice. We might be able to arrange an alternative payment plan for your Council Tax due in 2022/23. 

View your account online

OpenPortal lets you view details of your Council Tax account securely online. 

Property bands

Check your property band and the amount of Council Tax payable.

How to pay

Find out the many different ways you can pay your Council Tax bill.

Pay by Direct Debit

Direct Debit is the most convenient way to pay your Council Tax every month.

Change of address

Let us know if you are moving within, into or out of Trafford. 

Changes in your circumstances

What to do if your circumstances change.

Forms and leaflets

Download useful forms and information leaflets.

Reducing your bill

Find out whether you qualify for any discounts, reliefs or support. 

Council Tax reviews

If you have received a letter or email about a review of your Council Tax you can fill the form out here.

Online services

Register for our online services.

Payment difficulties

What to do if you are finding it difficult to pay your Council Tax bill. 

Fraud Investigation

What to do if you suspect someone is claiming a discount or an exemption fraudulently.

Empty home premium

Find out more about the changes to Council Tax on a long term empty property.