Council Tax

 Coronavirus (Covid-19) update - Council Tax payments and recovery

If you are struggling to pay your Council Tax, there is support available from the Council and from other agencies. You can find out about financial support available on our benefits home page. You should also:

  • Make sure that you have claimed all of the benefits that you are entitled to. For working age families this is Universal Credit from the DWP and Council Tax Support from the Council. 
  • Get in touch with us straight away using our contact us form so that we can make sure you are getting all of the support that you are entitled to.
  • We might be able to arrange a special payment plan, so that your Council Tax due for 2020/21 is split over 9 months, from July 2020 to March 2021, meaning that in some cases you will not have to pay anything until July. 
  • We also have a dedicated caseworker service, who can offer you information and advice on a range of welfare benefits and budgeting support. You can contact the team on

We appreciate that this is a difficult time for many of our residents and that the Coronavirus (Covid-19) is having a significant impact on our economy and services. We would encourage everyone to pay what they can and we thank you for your contribution.

Due to the high volume of calls that our call centre is experiencing, we recommend that you fill in our contact us form for a speedy response.