Tell us once service

Trafford Council are now part of the Department of Work and Pensions (DWP) 'Tell Us Once' Service. 'Tell us Once' is a free government service that allows you to report a death when you suffer a bereavement and need to tell central and local government.

When someone has died, there are lots of things that need to be done, at a time when you probably least feel like doing them.

Where a death has taken place in Trafford, it must be formally registered with the Trafford Registrar, within 5 days. In addition to registering a death the Registrar will now automatically complete the first stage in the 'Tell Us Once' process. A unique reference number will be generated by the Registrar to enable you to contact the DWP, either by phone or online, who can then automatically notify all the departments listed below on your behalf.

These are the departments which have signed up to this scheme

Central Government

  • Department for Work and Pensions (DWP)
  • Attendance Allowance
  • Carer's Allowance
  • Disability Living Allowance
  • Employment and Support Allowance
  • Incapacity Benefit
  • Income Support
  • Pension Credit
  • State Pension
  • HM Revenue and Customs (HMRC)
  • Child Benefit
  • Child Tax Credit
  • Working Tax Credit
  • Identity and Passport Service (IPS)
  • Passport
  • DVLA
  • Driving Licence

Local Government

  • Council Tax
  • Adult Social Services
  • Blue Badge
  • Children and Young People's Services
  • Electoral Register
  • Housing and Council Tax Benefit
  • Libraries
  • Trafford Housing Trust

 We hope the 'Tell Us Once' service will make things easier for you during this difficult time.

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