CCTV request for footage

You can make a request for us to provide you with a copy of footage from our CCTV cameras.

Requests can only be accepted via our online form. A unique reference number (shown at the top of the form) will be issued.

Once we receive your submission, we aim to process the request within 10 working days. You will be informed if any footage is available and if we are able to disclose it.

No footage will be processed or released for any request until we have received a signed undertaking as to the disclosure provision of data from a camera surveillance device form. This must be attached for us to progress with the request.

We normally only accept requests for footage from Greater Manchester Police. Solicitors, insurers, or other bodies may also apply for CCTV footage on behalf of their clients, as the UK GDPR provisions do not apply to personal data where pursuant to Schedule 2, Part 1 (5) of the Data Protection Act 2018, disclosure of the data:

  • is necessary for the purpose of, or in connection with, legal proceedings (including prospective legal proceedings)
  • is necessary for the purpose of obtaining legal advice
  • is otherwise necessary for the purposes of establishing, exercising or defending legal rights, to the extent that the application of those provisions would prevent the controller from making the disclosure.

Footage is held for 28 days from the time of incident/recording. You should therefore submit your request within 24 days of the incident/recording to allow sufficient time for the request to be received and processed before the footage is deleted.

Due to the time and resources needed to view and extract information related to CCTV requests, speculative requests for footage will not be processed. Only requests submitted using this form will be processed.

Subject access request

The Data Protection Act gives individuals the right to ask an organisation for a copy of some or all of the personal data it processes about them. This is called the right of subject access. Individuals are entitled to make a Subject Access Request (SAR) for footage under GDPR, but this is unlikely to be helpful in cases of road traffic collisions and civil cases.

If you make a subject access request (SAR) to ask for copies of your personal data held on the Council’s CCTV system, we will provide you with all the personal data you are entitled to under the Data Protection Act within the appropriate timescale.

We can only supply copies of your own personal data. We cannot provide details of other people or vehicles that you may be looking for. If footage is supplied, it will be edited to remove any data other than your own personal data.

To make a request, please complete a subject access request form.


Requests are subject to an administration charge of £200.00 (+VAT). This is chargeable for all requests to be processed, regardless of whether or not any footage has been captured. For clarity, there is no charge for a Subject Access Request under UK GDPR Legislation. 

You can pay online, quoting your reference number shown on your form. Footage release will not be progressed until we have received payment.

Request CCTV Footage