Requesting footage

The Data Protection Act 2018 (see below) gives strict guidelines around the release of recorded material from CCTV cameras. 

All requests for the release of this data will be channelled through our data controller. In the case of Trafford Council this is the Corporate Information Officer.

We normally only accept requests from Greater Manchester Police, solicitors or insurers, who should request the footage using our online CCTV Footage request form. Requests from companies acting on behalf of individuals are subject to an administration charge of £89 (+VAT). 

Please be aware that footage is held for 28 days from time of incident/recording. You should therefore submit your request within 24 days of the incident/recording. This is to allow sufficient time for the request to be received and processed before the footage is deleted.

Due to the time and resources needed to view and extract information related to CCTV requests, speculative requests for footage won't be processed.

Data Protection Act 2018

We normally only accept requests for footage from Greater Manchester Police. Solicitors, insurers or other bodies may also apply for CCTV footage on behalf of their Clients as the GDPR provisions do not apply to personal data if the following applies:

Pursuant to Schedule 2, Part 1 (5) of the Data Protection Act 2018 where disclosure of the data: -

  1. is necessary for the purpose of, or in connection with, legal proceedings (including prospective legal proceedings),
  2. is necessary for the purpose of obtaining legal advice, or
  3. is otherwise necessary for the purposes of establishing, exercising or defending legal rights, to the extent that the application of those provisions would prevent the controller from making the disclosure.'

Individuals are entitled to make a Subject Access Request (SAR) for footage under GDPR, but this is unlikely to be helpful in cases of road traffic collisions and civil cases.

A to Z of Council Services