CCTV request for footage

Requests can only be accepted via our online form. A reference number will be issued.

Once we receive your submission, we aim to process the request within 10 working days. You will be informed if any footage is available and if we are able to disclose it.

If footage is available there will be an admin charge of £89 (+VAT) before we will release it. This is only chargeable for those requests where footage has been captured. No charge is made where footage cannot be supplied or for a Subject Access Request under GDPR Legislation. 

You can pay online at www.trafford.gov.uk quoting your reference number.

A footage release will not be progressed until we have received payment.   

We normally only accept requests for footage from Greater Manchester Police. Solicitors, insurers or other bodies may also apply for CCTV footage on behalf of their Clients as the GDPR provisions do not apply to personal data where:

Pursuant to Schedule 2, Part 1 (5) of the Data Protection Act 2018 where disclosure of the data: -

  1. is necessary for the purpose of, or in connection with, legal proceedings (including prospective legal proceedings),
  2. is necessary for the purpose of obtaining legal advice, or
  3. is otherwise necessary for the purposes of establishing, exercising or defending legal rights, to the extent that the application of those provisions would prevent the controller from making the disclosure.'

Individuals are entitled to make a Subject Access Request (SAR) for footage under GDPR, but this is unlikely to be helpful in cases of road traffic collisions and civil cases.

Please be aware that footage is held for 28 days from time of incident/ recording. You should therefore submit your request within 24 days of the incident /recording to allow sufficient time for the request to be received and processed before the footage is deleted.

Due to the time and resources needed to view and extract information related to CCTV requests, speculative requests for footage will not be processed.

Request CCTV Footage

Only requests submitted using this form will be processed.