Owners of businesses and homes in Trafford whose buildings are at risk of flooding or have suffered from flooding should call 0333 003 5865 (08.30 – 17.30) for advice and assistance. Outside these hours, please call 0161 912 2020.

More details and advice on flood prevention can be found in the Preparing for Floods section.

Severe rainfall

If severe rain across the region is experienced, flooding in parts of Trafford may be experienced. Drainage teams will be working to try and clear as much surface water as possible, however the local drainage network is not designed for such heavy rainfall, and drains may reach full capacity. See the Preparing for Floods section below for advice.

Blocked gully / overflowing grid

In an emergency, please call us on 0333 003 5865. Our Contact Centre is open Monday to Friday from 08:30 to 17.30.

Outside of these times please call 0161 912 2020.

Blocked drains

Please see our Blocked Drains page.

Public sewers

If the flooding is due to a blockage within the public sewers you should contact United Utilities on 0845 602 0406.

Private drainage system

Flooding to private property as a result of a blockage or defect within a private drainage system or failed land drainage system is usually the responsibility of the householder or land owner.

Preparing for floods

To help residents in the event of a flood, the Emergency Planning team have produced a Flooding advice for householders guide.


It is the responsibility of all homeowners and residents to protect their own property.

Residents who are aware that their home is at risk of flooding, for example as a result of the close proximity of a watercourse, are recommended to obtain their own sandbags to enable early preparation before floods happen.

It is not Trafford Council’s duty to provide sandbags: these should be purchased from a local DIY store or builders’ merchant.

The Flood Hub

The Flood Hub has been designed to be a one stop shop for flood information and resources to support householders, businesses and communities across the North West in becoming more flood resilient. They have pulled together multiple sources of guidance to produce a hub of information that gives an overview of flood resilience and it’s many related topics. By signposting a variety of other useful sources, you will easily be able to find all the information you need either within the content of the site or by visiting one of their linked websites.

The Flood Hub website has been funded by the North West Regional Flood and Coastal Committee (RFCC).

Visit The Flood Hub website