Occupational therapy

Equipment and adaptations advice line

The Equipment and Adaptations Advice Line is now open Monday – Friday 8.30am – 4.30pm. Requests for an Occupational Therapy assessment can be made by either calling 0345 2990798 or emailing mft.eaal.osrc@nhs.net.

Once your details have been taken by a member of the Occupational Therapy Team, where appropriate an Occupational Therapist will contact you and arrange to visit you in your home to discuss your needs. They will ask some questions about how you are managing at the moment with usual daily activities, such as getting dressed, using the bath or just getting around your home. They will assess how you cope with certain problems.

Using this information they will make a recommendation of how your needs can be met in conjunction with our approved criteria.

Where appropriate these recommendations will be sent to the adaptations team for provision or consideration of a Disabled Facilities Grant to assist with the cost of the proposed adaptation.

In some cases it may be that an adaptation does not provide the best solution and that your day to day needs can be met by simply trying a different way of doing something.

Alternatively, it could be that the provision of a piece of equipment such as a walking frame, bath seat or specialist toilet item provides the best option. In these instances this equipment will be loaned to you free of charge, and supplied directly from the One Stop Resource Centre.

Who can apply

Anyone living in Trafford who has a permanent or substantial disability or who cares for a person with a permanent or substantial disability.

Your first step is to contact the Equipment and Adaptations Advice Line (EAAL) using the details below:

Telephone: 0345 299 0798

The line is open Monday to Friday 9.00am to 12 noon and Monday and Friday only 1.00pm to 4.00pm.

The EAAL telephone is staffed by a member of the Occupational Therapy Assessment Team who will advise you of possible options and, if necessary, take your details and add them to the waiting list for an appointment to receive a home visit for assessment of your needs.

There is a priority system and it may be some time before an Occupational Therapist or Disabled Living Advisor (DLA) can visit you.

General Enquiries

The One Stop Resource Centre main switchboard number is 0161 549 6380 (please note there are no Occupational Therapy staff available on this number)

For referrals for an OT assessment please call the Equipment and Adaptations Advice Line on 0345 299 0798.