Problems paying your rent

If you are struggling to keep up to date with your rent payments, you need to stop the situation from getting any worse.

You can take action by:

  • Getting legal advice.
  • Contact the DWP to check you are getting the right benefit entitlement - Universal Credit Housing Cost element.
  • Apply for Discretionary Housing Payments.
  • Contact HOST on 0161 912 2230 or by email at

Always keep your landlord informed of what is going on.

Trafford Welfare Advice and Citizens Advice Bureau, can help you to sort out how to make the most of your income. They may be able to work out your money so that you can prioritise your payments.

If you have problems paying rent we suggest you talk to your landlord about the issues in an attempt to sort them out and stay in your home. You can also discuss being allowed time to find alternative accommodation and leave in a planned way. Many landlords would prefer this than having to take expensive legal action.

The Citizens Advice Bureau offer some good tips if you do fall behind with your rent:

  • Let your landlord know if you are having problems - don't just stop paying or missing payments.
  • Make rent payments your top priority - you could lose your home if you do not pay.
  • Get independent advice as soon as you realise there is a problem.
  • Don't ignore court papers and court hearings - attend court but get advice first.
  • If you are suddenly out of work or unable to pay because of illness or injury, get advice on benefits and other help you may be entitled to.