Redundancy support for individuals

If you have been made redundant or are at risk of redundancy, there is a wide range of support available.

Trafford Council

Trafford Council’s Strategic Growth Team coordinates a weekly job, apprenticeship, training and volunteering bulletin, highlighting available opportunities across Trafford along with details of how to apply for each role. To receive the bulletin, please email requesting to be added to the mailing list.

Department for Work and Pensions (DWP)

Making a claim


Universal Credit is a payment to help with living costs. If you need to make a claim, you need to apply online, please click here to find out more. You may be eligible to claim New Style Jobseeker’s Allowance or New Style Employment and Support Allowance

By phone:

If you need help making a claim online contact the Universal Credit helpline on 0800 328 5644 or text phone 0800 328 1344.

More information about employment and benefits support during the coronavirus pandemic can be found on the Universal Credit website.

Where can I get advice on redundancy-related issues?

To find out more about your rights go to:

For budgeting and money advice, visit:

Employment and training support


Operation Re:Org - additional support if you have ever served in the Armed Forces.

Operation Re:Org provide a tailored service to support anyone who has ever served in the Armed Forces and lives in Trafford . We can help to secure employment, access training and services to assist with any needs such as housing, finance or benefits advice, health and wellbeing needs or social events and activities.

If you have EVER served in the Armed Forces and are currently a resident in Trafford, please contact Terry Morley on 07973 252373, email to join the programme or to find out more visit the Groundwork Veterans website

National Careers Service (NCS)

The National Careers Service can support you with your next steps after redundancy. We’ll help you to figure out what you need to do to get where you want to be, and work with you to put a plan in place to get you there.

Online and telephone support with:

  • Education & Training: finding the right course, funding it and returning to education as an adult.
  • Life Skills: Motivation and confidence, job searching and identifying skills.
  • Careers: Planning, CV and interview prep and local labour market intelligence

Contact us on 0161 393 6473 to arrange an appointment with an adviser.

The Skills Toolkit

The Government and National Careers Service have launched an online Skills Toolkit offering free courses to help you learn new skills or change jobs, including general skills that apply to all sectors and more specialised skills. Courses include numeracy, digital skills, professional development, business & finance, computer science and plus many more.

Skills Support for Employment (SSE)

Skills Support for Employment (SSE) will help to improve your skills and knowledge, boost your confidence and ultimately will put you in a better position when it comes to finding work.

What we offer:

  • Tailored one-to-one support based around your individual needs
  • A dedicated learning mentor to support you every step of the way
  • Careers advice and pre-employment support – such as help with writing the perfect CV and some expert tips to impress at job interviews
  • Opportunities to gain free, accredited qualifications that will help you to secure employment in your chosen industry
  • Help with job applications

To access the support and for more information please e-mail your name, post code and telephone number to and he will contact you or alternatively you can call him direct on 07802 380543.

Skills Support for Redundancy (SSR)

Skills Support for the Redundancy (SSR) offer training courses that are fully funded resulting in nationally recognised qualifications for Greater Manchester residents at risk of redundancy, has recently been made redundant (within the last 3 months) or people who are currently on the Governments Job Retention Scheme (Furlough).

We have a variety of accredited and non-accredited programmes to choose from in sectors such as Construction, Advanced Manufacturing, Retail, Business & Professional Services, Creative & Digital, Health & Social Care, Hospitality, Logistics, Low Carbon & Environment Goods and Services

If you would like more information about SSR or would like to check what courses are available please contact or 0161 240 4544.

Procure Plus

Procure Plus have a number of funded CSCS training / construction courses to support people in work into the construction sector.

These are running in variety of venues across Manchester on a weekly basis.

If you are currently not in work, at the risk of redundancy or have no construction skills or experience and want a change of career please email or contact Wiktor Morrell on 07393 792 497 or Siobhan Murphy on 07881 261 580 or visit the Procure Plus website for further information.

Support for Housing Association tenants

Trafford Housing Trust

Trafford Housing Trust’s Employment and Skills Service provides support, advice, information and guidance to THT customers who are currently unemployed or working less than 16 hours per week. We are working with over 50 organisations who have specialist knowledge, training and services to help you get back into employment or training. Our role is to assess your needs and put you in contact with those that can help you and once you have found employment or you are on a training course, your advisor will continue to offer support for up to 6 months.

Who is eligible?

  • All Trafford Housing Trust residents and their families, who are over 16 years old.
  • You must be unemployed or working less than 16 hours per week.

To speak to an adviser please phone: 0300 777 7777 or email:

Your Housing Group (YHG)

Your Housing Group are able to provide support, advice and guidance to YHG tenants who have recently been made redundant, unemployed or are currently working but would like to look at other options. YHG are able to provide a signposting service to available jobs and opportunities in the Trafford area and support with any applications, interview or CV needs.

For more information please contact Kathryn Webber on

Great Places Housing Group

Great Places Housing Group has an Employability Coach that will provide one to one support for Great Places customers that are looking for work or training. Great Places can also support customers with funding towards training, attending interviews and interview clothes.

For more information about the support available please contact Gill Rimmer on 07917 527 343, email or visit the Great Places Housing Group website

Apprentice support

Redundancy support service for apprentices

To support apprentices who have been made redundant or think they might be in the future, we’ve launched the Redundancy Support Service for Apprentices. You can call 0800 015 0400 to get free advice, find new opportunities, and access local and national support services offering financial, health and wellbeing, legal and careers advice.

You can also read our guidance for apprentices affected by redundancy. There’s advice for finding alternative employment, plus information about financial support and talking to someone about how you’re coping.

To search and apply for apprenticeship opportunities, head over to Find an Apprenticeship.


Working Well Early Help

Are you an Apprentice working in a SME (small or medium-sized enterprise with under 250 staff)?

Have you recently been made redundant?

Are you or a colleague struggling to work due to health or personal reasons?

If yes, we can help...

Working Well Early Help provides free support to help you stay in or return to work, if you’re currently off work sick, or recently unemployed, and struggling with your health. This ESF funded programme is delivered by MAXIMUS UK on behalf of the Greater Manchester Combined Authority.

This is a telephone based service- Our role is to ensure you get the right support, advice and guidance for your needs, through our friendly, highly trained Caseworkers.

Our support includes:

  • Developing a return to work plan
  • Health and wellbeing
  • Lifestyle changes
  • Workplace adjustments
  • Fast-track access to specialist treatment, such as cognitive behavioural therapy, physiotherapy, mental health and health coaching (within five working days).

We are committed to operating as usual during this time of uncertainty surrounding the spread of COVID-19. Please do not hesitate to contact us regarding any issues stopping you or a member of staff from working during this period.

If you would like more information, get in touch with us today:

The Construction Leadership Council’s Talent Retention Scheme (CLC TRS)

The Construction Leadership Council’s Talent Retention Scheme (CLC TRS) is a not for profit programme supporting careers in Construction, Engineering and Building Services. CLC TRS helps talented individuals showcase their experience and expertise and help businesses find the skills they need. CLC TRS provides a tailored portal through which candidates can register their personal profile and CV and search for vacancies.

For further information about CLC TRS portal, please contact: or visit the TRS website

Support for young people aged 16-24 years

Trafford Connexions

Connexions is the young person’s service which provides advice, information, guidance, support and personal development for all 13 to 19 year olds in Trafford (up to 25 years old for disabled young people).

We provide one to one support from a professionally qualified Careers Adviser. You can get help with personal issues, accessing work / training, advice and guidance, job vacancies, CV writing, internet access, encouragement and motivational support.

To speak to an adviser or to make an appointment please contact 0161 911 8600 or for more information about the support available please visit the Trafford Connexions website.

The Government’s new ‘Kickstart Scheme’

The new Government Kickstart Scheme will create hundreds of thousands of new, fully subsidised jobs for young people across the country. The 6 month placements are open to those aged 16-24 who are claiming Universal Credit and at risk of long term unemployment.
If you are a young person aged between 16 and 24 and want to learn more about the scheme visit the Kickstart site or, for more information on the opportunities available, please speak to your Job Centre Work Coach.

College and university

Trafford College

Trafford College is a further education college that offers a wide range of courses including full time, part time, apprenticeships and university level. Select one of the following links to find out more:

For more information please contact Trafford College on 0161 886 7070, email or visit the Trafford College Group website.

Trafford Skills Shop Training Academy

Based at the Trafford Centre, the Skills Shop is currently offering virtual classroom training courses, whilst continuing to provide support with CV and cover letter writing, interview preparation, including virtual interviewing assistance.

The Skills Shop courses are aimed at providing the knowledge and skills needed to gain employment in the current climate, all courses come with an accredited certification, courses include:

  • Social Media – How to use social media platforms for networking, job searching and job applications
  • Business Administration – Principles of working in a business environment, personal performance and development, producing documents and communication outlets
  • Employability – Transferable skills for job seeking, teamwork, employer expectations
  • Customer Service – Communication skills, customer expectation & satisfaction,
  • Digital Skills – Applying digital skills to business situations, how to maintain security, using word processing and how to facilitate own learning and career progression.

For more information about the courses or live job vacancies please call Jenny O’Brien on 0161 747 4674, email or visit the Trafford Skills Shop website.


UA92 is a higher education institute in Old Trafford that offers a wide range of full and part time courses in Business, Media, Digital and Sport.

UA92 offers a range courses to help you access degree-level education, no matter what your background, including:

Kickstart grants

UA92 is offering 92 Kickstart grants of £5,000 to Greater Manchester residents that have been financially impacted by Coronavirus, to help access higher education. Our Kickstart Grants will enable those who are out of work or living on reduced means due to COVID-19, to study for a degree or a shorter course with us here at UA92.

For more information please contact UA92 on 0161 507 1992, email or visit the UA92 website.