Trafford Council was in the spotlight at a major social care conference in Manchester

Joy Preston, Strategic Lead for Adult Social Care, presented to a packed out conference of over 300 people at the National Children and Adults Social Care Conference at Manchester Central on Thursday in a prestigious 'spotlight' session - so all eyes were on Trafford! 

Trafford were successful in bidding to present the Let's Talk story (formerly 3 Conversation approach)at the event back, and were chosen out of over 150 bids nationwide. 

Joy presented a session titled "What matters to me: leading the change for what people, not services need" 

Joy said:

We spoke about our journey over the first two years of the Let's Talk approach, presented three case studies showcasing the amazing and inspiring work of our social care staff, and spoke about plans for rolling the approach out further.

As part of our session, we also showed a short film telling the amazing story of one of our residents who has been supported through the Let's Talk approach.

After the event, the organisers were eager and asked our permission to show the film to the Minister of State (Department of Health and Social Care) Caroline Dinenage, who they thought would be extremely interested in our work here in Trafford. Trafford are trying to spot light the work our staff are delivering putting ourselves on the map and becoming known as a pioneering and innovative Council in the world of Adult Social Care. 

The NCASC is widely regarded as the most prestigious event in the Social Care calendar for elected members, government ministers, Directors of Adults and Children's Social Care and senior managers in local authorities. 

For any questions or comments, please contact Jen McErlain, Project Lead for Let's Talk (

Posted on Thursday 22nd November 2018