Dedicated telephone line to help people self-isolating due to coronavirus

A dedicated telephone line has been set up to support residents self-isolating due to the Coronavirus (COVID -19).

The Trafford Community Response Line gives residents a direct line to the help they need to get through their period of self-isolation due to the virus.

It has been set up by a number of key Trafford organisations including Citizens Advice Bureau, Trafford Council, Trafford Housing Trust and voluntary sector infrastructure organisation Thrive.

Residents can call the Trafford Community Response Line number on 0300 3309073 for help with shopping, telephone support and food parcels. Callers to this number, which will be operational from Monday to Friday, 8.30am to 5.30pm, will be signposted to one of five Trafford Community Response Hubs in Altrincham, Stretford, Partington, Sale and Urmston. These hubs are also being set up by voluntary sector organisations based in Trafford.

The community response to COVID-19 has been incredible and there are many voluntary organisations looking to recruit volunteers to help support the work of the Trafford Community Response Hubs. If you have skills and time that you would like to offer and you would like to formally volunteer please do contact us via the Thrive Trafford Website. You can register your interest here and we can put you in touch with organisations that need more volunteers.

Please also use the link if you are a local business and would like to support us. Full training and support will be offered to all our volunteers.

Cllr Joanne Harding, Trafford Council’s Executive Member for Adult Social Care, said:

We know that people want to be good neighbours and we encourage you to be that person. Please do so safely and follow Government guidance on self-isolation and social distancing. Please shop responsibly and help us all get through this together. If you wish to make a donation of food please call the Trafford Community Response Line and you will be advised how to do this.

Trafford Council would like to thank all of the community groups, Facebook pages and individuals who are pulling together to support our Trafford communities. It is up to each and every one of us to act responsibly and prevent the spread of this virus. Please do consider offering your support to the Trafford Community Response Hubs if you would like to formally volunteer and we can support that need us the most during these difficult times."

Posted on Tuesday 24th March 2020