Passenger assistant handbook
The Passenger assistant handbook provides detailed guidance to support staff working within the Trafford Travel Coordination Unit (TTCU) to provide a high quality service.
It has been produced in partnership with TTCU employees, Health and Safety, Human Resources and appropriate Trade Unions. If you have any feedback on the handbook please contact TTCU.
All passenger assistants must read the guidance in full and complete an annual declaration form to confirm that they have read and fully understand the new version of the handbook. The easiest way to do this is using the short form below.
Passenger assistant declaration form