Drop off / pick up at Manchester Airport If you’re using Manchester Airport to fly, or collecting/seeing off friends or relatives, please be aware that from June 2018 there are new drop-off/ pick up arrangements being put in place. Free new drop-off area A dedicated site away from the forecourt areas is being created for people being dropped off at the airport, from where you will be transported free of charge to your terminal on dedicated shuttle services. Frequent shuttle services will take passengers from this area to the terminals, with journey times ranging from five to seven minutes, depending on the terminal you are travelling to. These services will be operated to a 24hour daily schedule with marshals on hand to assist. The location of the free area (within JetParks1) has been selected as it is close to the motorway network and ensures that cars will not be passing through surrounding neighbourhoods on route to the site. Previously paid-for spaces have been converted into free drop-off spaces in this area, with a new surface, bus shelters and an assistance call point. Maps, directions with videos and further information will be available on the airport’s website from mid-June. New express drop-off In parallel, an express drop-off charge is being introduced for those still wanting to be dropped directly outside the terminals and ground transport station. It will launch in June (date to be confirmed). This is similar to most UK airports with fair pricing to consumers, while working to tackle the congestion issues. The charges for the forecourt areas will be £3 for five minutes and £4 for 10 minutes. There will be no permitted stays longer than 10 minutes. The system will include ANPR in and a barrier system out with payment taken at the barrier by card (contactless and chip&pin) or cash (sterling). FAQs What about pick-up? The changes being introduced only impact those dropping-off. The process for picking-up passengers remains the same – passengers can be picked-up in the arrivals car parks and multi-storey car parks with a charge of £4 for 30 minutes. Passengers with reduced mobility Blue badge holders will be able to access the forecourt areas free of charge for drop-off, on production of a blue badge to the traffic marshals or on exit at the barrier. There will also be a help point in the free drop-off location within JetParks1 for anybody wishing to use the free drop-off and in need of assistance, or for those who have booked assistance but don’t have a blue badge and would like to drop-off free of charge. They will then be collected on arrival at the forecourt by our assistance providers. The process for pick-up will remain the same within the multi-storey car parks with designated bays. The station Users within a defined postal area have the opportunity to apply for a permit, giving them access to the station for an annual fee of £30. Terms and conditions apply. Further information on this and how to apply for a permit can be found at http://bit.ly/localresidents Residents will need to fill in an application form and apply in person via the Car Parks Administration Office which is located at Staff East, M22 5YA and is now open between the hours of 07.00-18.00, Monday to Friday. Private hire taxi firms There is a discount scheme for commercial operators who are frequent users of Manchester Airport, which apply to both the forecourts and the car parks. This scheme already exists for pick-up within our multi-storey car parks and will now exist for discounted access to our forecourts for drop-off. Terms and conditions apply. Further information on this and how to apply for a permit can be found at http://bit.ly/privatehireoperators Residents will need to fill in an application form and apply in person via the Car Parks Administration Office which is located at Staff East, M22 5YA and is now open between the hours of 07.00-18.00, Monday to Friday. For any questions about the permits and application forms, please contact the administration office at email@example.com Why are the changes being introduced? Manchester Airport has seen a significant increase in passenger volumes in the past five years. This growth, coupled with imposed restrictions on forecourt capacity and an inability to increase available space, has led to extreme congestion on the forecourts and surrounding estate especially at peak times. The airport has decided to take a proactive approach to managing this congestion, especially as it has one of the highest levels of “kiss and fly” traffic (passengers being dropped off/picked up by a friend or relative, or taxi) in the country.