Trading Standards

Our promise

Trading Standards promote and uphold a fair and safe trading environment for Trafford consumers and businesses through the provision of advice, education and enforcement where necessary.

We will:

  • Respond to requests for services within five working days.
  • Mount a rapid response to incidents of Doorstep Crime in progress (for example, where bogus builders are in the process of committing a crime) .
  • Give clear written advice to businesses on what they need to do to comply with legal requirements.

Scams

Trading Standards advice on scams.

iCAN - Trafford Consumer Alert Network

iCAN is a messaging system intended for anybody living in the community who would like to be made aware of the latest cons and scams. Anyone can become a member of iCAN.

Bogus callers

What to do if an unexpected caller arrives at your door.

Consumer advice

Consumer advice in England and Wales is provided by the Citizens Advice Consumer Service, a telephone and online consumer advice service which is supported by local authorities and funded by the Government Department for Business, Energy and Industrial Strategy.

Their advisors are trained to provide clear, practical and impartial advice on how to resolve your problem and act as the primary gateway for reporting consumer complaints to Trading Standards. All information reported through the Citizens Advice Consumer Service is shared with appropriate Trading Standards Services.

Business Avice

Guidance and support for traders to help you comply with the law.

 

iBan - Trafford Business Alert Network

iBan is a messaging system intended for anybody in business in the Borough who would like to be made aware of the latest cons and scams aimed specifically at businesses.

Animal Feed Hygiene, Approval and Registration

Guidance for businesses who make or provide animal feed.

Stop Loan Sharks

How to report an illegal money lender