Replace a lost or damaged taxi licence

If you have lost your licence or need a replacement, you can apply online.

Documents required

Our documentation guidance for licensing provides extra information on what we will or will not accept when applying for a licence. 

You must provide:

  • crime reference number (if you have lost a plate or badge)
  • proof of ID, such as a passport or driving licence
  • proof of address dated within the last month

Cost

The fees are:

  • plate or badge: £26
  • paper licence: £15
  • window stickers: £4

Payment

How to pay:

  1. Select "Licensing" from the “all categories” drop-down menu
  2. Click apply
  3. Select the correct licence type (Private Hire Driver, Hackney Carriage Driver, Private Hire Vehicle or Hackney Carriage Vehicle)
  4. Make your payment

Pay for a replacement taxi licence

You will be given a payment receipt reference starting with ESTO. You must enter this reference on your application form.

Apply

Complete the lost or replacement taxi licence form

Issuing of licence

Once your request has been processed, we will contact you with a collection time and date.