What cookies are
Cookies are small files saved on your device when you visit a website. They help the website work properly and help us understand how people use it.
Some cookies are essential and do not need your consent. Other cookies are optional and are only used if you choose to accept them.
How we use cookies
We use cookies to:
- Make the website work properly
- Measure how people use the website so we can improve it
- Monitor performance and identify issues
We do not use cookies for advertising or marketing.
Your cookie choices
When you visit our website, you can choose whether to accept optional cookies.
You can:
- Accept all optional cookies
- Reject all optional cookies
We do not currently offer separate controls for different types of optional cookies.
If you reject optional cookies, we will not use analytics tools such as Google Analytics or Microsoft Clarity.
You can change your choice at any time using the cookie settings link at the bottom of the page.
Cookies we use
Essential cookies
These cookies are needed for the website to work and cannot be switched off.
| Cookie name | Purpose | Duration |
|---|---|---|
| Cookie preference cookie | Stores your cookie consent choice | Up to 1 year |
Optional analytics cookies
These cookies help us understand how people use our website. We only use these cookies if you accept optional cookies.
Google Analytics
Google Analytics helps us understand how visitors use our website so we can improve content and services.
It collects information such as:
- Pages visited
- Time spent on pages
- How users move around the website
- Device and browser type
We use Google Analytics in a way that reduces the amount of personal data collected. IP addresses are anonymised before being stored.
| Cookie name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes users | Up to 2 years |
| ga* | Stores session and campaign information | Up to 2 years |
Microsoft Clarity
Microsoft Clarity helps us understand how people interact with our website so we can improve usability and accessibility.
It provides information such as:
- How users navigate pages
- Clicks and scrolling behaviour
- Session recordings and heatmaps
Clarity masks personal information and does not collect sensitive data such as names, addresses, or payment details.
| Cookie name | Purpose | Duration |
|---|---|---|
| _clck | Stores a unique user ID | Up to 1 year |
| _clsk | Links page views into a single session | 1 day |
Microsoft may process this data outside the UK. Appropriate safeguards are in place to protect the data.
You can read more in Microsoft’s privacy information.
Third party cookies
Google Analytics and Microsoft Clarity set cookies on our behalf. We do not control how these third parties use data collected through their cookies.
We recommend reading their privacy notices for more information.
Managing cookies in your browser
You can also control cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored
- Delete cookies
- Block cookies from specific websites
- Block all cookies
Blocking essential cookies may affect how the website works.
Changes to this cookie policy
We may update this cookie policy to reflect changes in law or how we use cookies.
This page was last updated on: 28 January 2026
Further information
For more information about how we use personal data, read our privacy notice.