Report a taxi vehicle accident and lift a suspension

You must report an accident within 72 hours if a licensed vehicle is damaged, and that damage affects:

  • its safety
  • its performance 
  • its appearance 
  • the comfort of passengers

Failure to notify will result in penalty points being issued.

Report the accident

Use the accident notification form to report the accident

You must provide:

  • up to 5 photos of each side of the vehicle, plus additional images of the damage
  • an accident sketch showing where the damage is located (this must be completed before submitting the form)

Further information

After repairs

Once the repairs are complete, you must submit the following documents using the accident suspension lift form:

Request to lift licence suspension