Consumer advice
Consumer advice is provided by the Citizen's Advice Consumer Service. A service supported by local authorities and funded by central government.
Their advisors are trained to provide clear, practical and impartial advice on how to resolve your problem. They act as the primary gateway for reporting consumer complaints to Trading Standards.
All information reported through the Citizens Advice Consumer Service is shared with appropriate Trading Standards Services.
Contact Citizen's Advice Consumer Service online
Report an issue
Tobacco
You can pass on information anonymously about local illegal tobacco sales.
Report illegal tobacco anonymously
Loan Sharks
Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in England.
Scams and fraud
Report Fraud is the UK’s national reporting centre for fraud and cyber crime. If you have been scammed, defrauded or experienced cyber crime, report it to Report Fraud.
Doorstep crime
Crimestoppers takes information about crime 100% anonymously.
Report a crime or incident to Crimestoppers
Competition, markets and advertising
Tell the CMA about issues with a business, a market, or to provide information about a new or existing case.
Report an issue about a business or market to the CMA
The Advertising Standards Authority (ASA) is the UK’s independent regulator of advertising across all media. The ASA works to make sure all advertising is legal, decent, honest, and truthful wherever it appears.