Apply for discretionary Council Tax support

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Guidance

If your Council Tax Support doesn’t cover your full bill and you’re struggling to pay, you may be able to get Discretionary Council Tax Support (DCTS).

To be entitled to Discretionary Council Tax Support you must:

  • Live in Trafford
  • Get Council Tax Support (or be entitled to it)
  • Be in financial hardship

There’s no automatic entitlement. We look at each application individually.

How long support lasts

We usually award DCTS for up to 13 weeks. In rare cases, we may extend this up to 12 months. This is short-term support to help while you manage a change in your situation.

The award will be paid directly to your Council Tax account. If you need longer-term help with managing your money, visit Money Matters for advice and support.

What you’ll need

We may ask you to upload documents like:

  • A Council Tax bill
  • Your Universal Credit award letter
  • Bank statements (last 3 months)
  • A letter from a debt adviser
  • Proof of any income for others in your household
  • Medical or disability-related documents

If we ask for information, you need to send it within one month. If not, your application may be refused.

How we use your data

The Council primarily use your data for processing your application, this may be shared with other government departments in accordance with our organisational privacy notice. We never sell your data to third parties or use it to market to you without consent.