We never contact customers about Penalty Charge Notices (PCNs) via text message. If you receive a text claiming to be from us, it is a scam.
Do not respond or click any links. If you have any queries, contact parking@trafford.gov.uk
If you feel the Penalty Charge Notice has been wrongly issued you can appeal online.
The only legal grounds for claiming an incorrect penalty are:
If you appeal after receiving a PCN or Notice to Owner, the case will be placed on hold until a response is sent. If your appeal is received within 14 days beginning with the date the PCN was issued, the charge will be held at the discounted amount.