The Passenger Assistant Handbook is a detailed guide that helps the Trafford Travel Coordination Unit (TTCU) staff provide high-quality service.
It was created in collaboration with TTCU employees, Health and Safety, Human Resources, and relevant Trade Unions.
If you have any feedback on the handbook, please contact the TTCU.
All passenger assistants must read the entire handbook and complete an annual declaration form to confirm they have read and understood the new version.
Passenger Assistant declaration