Reviews and complaints

Information about how to make a complaint can be found in the Complaints section of our website.

How to request a review

You can find information about how to request a review in part seven of our Housing Allocations policy. 

Only certain decisions can be reviewed. You must ask for a review within 21 days of receiving notification of the decision.

Review requests will be acknowledged within five working days and a full response will be provided within eight weeks.