‘Report it’ portal unavailable
The Report it portal will be unavailable on Tuesday 11 August between 2pm and 3:30pm for essential maintenance.
Bins should be presented by 6:30am on your collection day, then returned to your property within 48 hours.
View your next collection day.
Present your bins with a fully closed lid. There shouldn't be any overflowing waste.
Our crews will not pick up waste left on the side, for example, bin bags placed next to your bin or stacks of cardboard. If you do have extra waste or recycling, take this to your local household waste recycling centre.
Please present your bin at the edge of your property, or at your designated collection point, where it won't obstruct the public footpath or highway.
We offer an assisted collection service to any resident who, through age or physical limitation, finds it hard to place their bins out for collection.
Find out more about assisted collections.
Collection crews will return your bin to where it was collected.
Other ways to prevent your bin from being stolen:
You can request a new or replacement bin online.