How to make a complaint

Part of: Adult social care complaints

You can make a complaint online, by email, phone or post.

Online

Make a complaint online.

Email

ice@trafford.gov.uk

Phone

0161 912 2000

Post

Integrated Customer Engagement Team
Adult Social Care
Trafford Council
Trafford Town Hall
Talbot Road
Stretford
M32 0TH

If you have communication support needs because of a disability, impairment or sensory loss, we can provide this information in a different format. 

Contact the Integrated Customer Engagement Team by email at ice@trafford.gov.uk or call 0161 912 2000.

Annual Report

You can read our Complaints, Comments, and Compliments Annual Report 2024-25.