Knowledge test and driver process

We will only issue licences to those applicants that we consider to be ‘fit and proper’ to hold a licence.

Applicants are expected to act with honesty and integrity throughout the application process, and must therefore fully and accurately disclose any information that is requested. This includes information regarding previous convictions, warnings and reprimands, current investigations and pending criminal proceedings. 

Stage 1 - Driver knowledge test and induction course

Any person wishing to apply for a hackney carriage/private hire driver’s licence must undertake the driver knowledge test and induction course before the application can be submitted. 


The fee for a Knowledge Test is £95. You will be sent a payment receipt reference, you need this reference to enter on the web form. 


  • Select licensing from the "all categories" drop down menu.
  • Click apply.
  • Select Knowledge test.
  • Use your name as the reference.
  • Make your payment.

Booking a knowledge test

You can book a knowledge test online. If you cannot attend the date you have booked on to you must notify us within 48 hours otherwise you will be charged for the test.

Book a knowledge test

We will then email you with a selection of available dates for the knowledge test.


A pass result in the driver knowledge test is an essential criteria in determining whether your licence will be granted.

Stage 2 – Document verification 

You will be contacted by email and invited to submit your new driver application using our online form.

On the form you will be required to provide the supplementary documents listed below and the remainder of the application fee:

  • One colour passport type photograph
  • DVLA photocard driving licence or old style paper driving licence in your current address
  • Proof of current address which is less than three months old (utility bill, bank statement)
  • Check code from the DVLA for viewing driving licence details
  • Overseas criminal record check/certificate of good conduct (if applicable)
  • Birth certificate
  • Certificate of Naturalisation issued by the Home Office (if applicable)
  • Biometric Residence Permit (if applicable)
  • Proof that you are legally permitted to work in the UK
  • Proof of ability in English (speaking and listening) at least to Entry Level 3 standard
  • Passport
  • Proof of national insurance number
  • Any other documents that we may reasonably request to help progress the application
  • The correct fees (any fees for the knowledge test etc are non-refundable)

A medical and DBS will be requested following the acceptance of your application and supporting documets.

Once you have submitted your form do not chase us as this will delay the process.

Next stage

When the fee has been paid in full and all the required documents submitted we will progress the application to the next stage.

If you fail to provide the full fee or any of the required documents, including the DBS certificate and medical, within 12 months of passing the knowledge test the application will be rejected and you will be required to re-sit the knowledge test.

Stage 3 – Determination of the application

Once the above stages have been completed, and provided we have all of the required documentation and information set out in stage two, we can assess your application in full.

In determining the application, we will consider:

  • The results of your driver knowledge test
  • The application form
  • All those items listed at stage two of the application process, including your medical certificate and DBS certificate
  • Trafford Council’s policy

Stage 4 - Application outcome

Granted licenses 

Where you have completed all stages of the application process satisfactorily, in that there is no question as to whether you are a fit and proper person, in accordance with our scheme of delegation, the licence will be granted by the Licensing Officers.

Sub Committee 

Where our policy and scheme of delegation dictates, the application may be referred to our Public Protection Sub Committee for its determination as to whether or not the applicant is a fit and proper person and also, whether a driver licence should be granted.

The options available to the Sub Committee are to either grant the licence or to refuse to grant the licence.


If you are aggrieved by a decision made by the Sub Committee you can, within 21 days of receipt of the written decision, appeal against the decision to:

Manchester Magistrates’ Court, Crown Square, Wood Street, Manchester M60 1PR

Stage 5 - Issue of the licence

Once the application has been granted we will email you a electronic copy of the licence and your badges will be sent to you in the post by special delivery.

Licence period

Hackney carriage and private hire driver licences are granted for a period of three years, except where matters arise that the Sub Committee or Licensing Manager believe make it appropriate, in the circumstances, to issue a licence for less than three years.

Where an applicant('s)

  • wishes to have a one year licence
  • is due to retire or cease being a licensed driver
  • right to work visa is due to expire
  • DBS certificate is due to expire (three years from issue of the certificate)

Working restrictions 

If there are restrictions to the length of time you may work in the UK, the licence will not be issued for any longer than this period. In such circumstances an immigration check will be repeated each time the driver applies to renew the licence.

If, during this period, the driver is disqualified from holding a licence because they have not complied with the UK’s immigration laws, the licence will lapse and the driver must return it to us.