How to contact us or challenge a response

Get in touch or challenge a decision.

You can contact us if:

  • you need help making a request
  • you want to request an internal review
  • you want to complain about how we handled your request

Contact details

Email: data.protection@trafford.gov.uk
 

Write to:
Information Governance Team
Trafford Council
Town Hall
Talbot Road
Stretford
M32 0TH

Internal review

If you are not happy with the response to your FOI request, you can ask us to review our decision.

You should do this within 40 working days of receiving our response.

We will:

  • carry out a full review
  • respond within 20 working days
  • explain our decision

Complain to the ICO

If you are still not satisfied after our review, you can complain to the Information Commissioner's Office (ICO).

Visit ico.org.uk/foicomplaints to find out how.